HelloTech addresses support strategies for smart home and IoT during research workshop at CONNECTIONS™: The Premier Connected Home Conference
New research from Parks Associates shows that consumers report an increasing number of technical problems with emerging systems and smart home devices over the past year, after reporting decreases in support issues over previous years. In Q1 2017, 34% of smart door lock owners experienced issues when attempting to fix a problem with th ...read more
Recurring revenues from smart home controllers will exceed $1 billion by 2021
Parks Associates will highlight new distribution strategies for smart home and connected entertainment solutions, including insights from Nest Labs, Honeywell, Verizon, ADT, Nortek, and other industry leaders at CONNECTIONS™: The Premier Connected Home Conference, May 23-25, at the Hyatt Regency San Francisco Airport. The research firm forecasts nearly 38 million U.S. households will have a smart h ...read more
CONNECTIONS™ IoT support session examines strategies to curate IoT experiences and protect consumer privacy
New Parks Associates research shows that 59% of U.S. broadband households planning to purchase a smart home device are interested in a support service that guarantees the security of their device from unauthorized access. This option was the most popular value-added service among smart home shoppers, while services that resolve technical issues or provide tools for the ...read more
CONNECTIONS™ session on voice control in IoT features executives from Amazon, Google, Microsoft, Nuance, and Voicebox Technologies
Parks Associates announced new numbers today showing adoption of smart speakers with personal assistants, including Amazon Echo, Dot, or Tap, or Google Home, is 10-11% of U.S. broadband households. The IoT research firm also estimates that in 2020, annual sales in this product category will exceed 50 million units. Parks Associates will examine v ...read more
Comcast, Cox, Intel, Qualcomm, and Vivint to Address IoT and Smart Home Market at 21st-Annual CONNECTIONS™ Conference
International research firm Parks Associates announced today more than 100 companies will speak at CONNECTIONS™: The Premier Connected Home Conference, May 23-25 in San Francisco. Executives from all industries related to the connected home will address growth in smart home and connected entertainment categories and new business opportunities created by these ...read more