"COVID-19" articles
The outbreak of COVID-19 and subsequent shelter-in-place mandates by government officials in many states have led to a dramatic shift in how consumers live and conduct business, including an increase in adoption and use of technology.
Social distancing guidelines dictate that work, education, and entertainment activities are all centered on the home. In addition, brick-and-mortar retail store shopping is severely restricted, and consumers must find other ways to attain services that...
The residential security industry has made significant efforts to expand the market beyond the roughly 30% of broadband households that have a security system. The entrance of tech giants and MSOs raises awareness of security solutions; new business models emerged as a result of changing consumer preferences; and technology advancements such as video analytics, audio analytics, and voice control are improving the user experience. As a result, the security industry is finally able to reap...
The COVID-19 crisis has fundamentally impacted the daily operations and strategies of companies across all business verticals and the lifestyles and routines of consumers. The dynamic changes currently developing in the OTT video space, for both the industry and consumer side alike, are illustrative of the profound effect the crisis is having on daily life.
Parks Associates monitors and analyzes the OTT video space for our OTT Video Market Tracker , along with multiple other...
Home services providers of all types have rapidly adapted to COVID 19 limitations and challenges in a variety of ways. These adaptations have short-term, mid-term, and long-term implications for how companies and consumers will think about and plan for delivery of services in the future.
In the short term, service providers have adopted a variety of strategies to keep employees and consumers safe, served, and informed:
Some, such as Comcast Xfinity Home, have suspended...
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