"COVID-19" articles

The Future of Video: OTT, Pay TV, and Digital Media conference will be held December 14-16 and brings together industry leaders in the OTT market to share insights on consumers behaviors and preferences and the challenges for the video industry in meeting these expectations. Dan Hurwitz, Chief Revenue Officer at Penthera , recently shared how to prevent customer churn and what business looks like for OTT in a pandemic: What is the impact of the Pandemic on consumer viewing and...

The residential security industry must adapt to challenges brought by COVID-19. The pandemic inhibits in-home installation, places financial pressure on some customers, and requires new precautions and procedures for company employees. COVID-19 has increased online transactions for self-installable systems and devices due to social distancing practices, resulting in heightened demand for remote technical support. Parks Associates 2020 Security Dealer Survey finds that a majority of...

The COVID-19 crisis and months of shelter-in-place/lockdown orders have changed operations for all businesses, especially small and medium-sized businesses (SMBs), which have had to adjust to reduced budgets and broad-scale shifts to work from home. The move to a remote workforce means deploying new software, like voice and video conferencing, to keep employees working at home productively. In fact, video conferencing services are now more common among SMBs than landline telephone...

Mark Samuel, CEO of Ezlo Innovation , will be participating on the final CONNECTIONS panel session, Investing in the Future: Smart Home Investment Priorities . Ahead of the panel, he shared his thoughts with us on investing in the future and the long-term impacts of COVID-19: What do you anticipate the impact of COVID-19 to be for the smart home industry in the short term and long term? The short term answer is that for people who can afford it, they’re buying...

Parks Associates will hold the 24th annual CONNECTIONS executive conference online as part of CONNECTIONS Community . The final sessions start NOV 10-12 and will include presentations from Parks Associates' leading analysts and visionary sessions featuring executives in the connected entertainment and digital home technology industries. Matt Wolf, Head of Partnerships at SimpliSafe , shares his thoughts with us on COVID-19's impact in the smart home market ahead of the upcoming...

The CONNECTIONS Community is the Premier Connected Home Conference focused on the connected home and will be held July 15, July 29, August 19, September 16, October 7, October 28, and November 10-12. Mark Burson , VP Marketing & Product Management, Nice North America will speak at on the session, DIY: Impact for Smart Home and Security on November 11, 2020 at 1:30 PM CT. Platinum Sponsor, Nice , shared thoughts on the smart home industry: What do you...

Parks Associates'  CONNECTIONS Community   will hold this year's CONNECTIONS™: The Premier Connected Home Conference online.   This virtual experience focuses  connected home and IoT industries. Peter Butler, General Manager, Everise w ill speak at on the session,  Support: Onboarding and Ongoing Services  on October 7, 2020. Silver Sponsor  Everise  shared their thoughts on the current global pandemic and its impact on the...

The COVID-19 pandemic has turned the healthcare ecosystem on its head. The outbreak led to sharp decreases for in-person visits and the delay of elective care procedures, due both to official public safety measures and consumer’s avoidance of exposure. Care providers and health systems have leaned on technology to provide much needed care to patients at home, through telehealth consultations and remote patient monitoring programs.  Parks Associates data reveal that telehealth use...