This whitepaper assesses the impact of connected device use on business communications and workflow strategies.

It analyzes the impact of connected devices and includes strategies for businesses to leverage mobility and cloud-based services in order to build their competitive edge.

• A New Communication Wave: "Over-the-Top" (OTT) applications use by working professionals.
• Meeting Business Demands: The shift to mobile unified communications (UC).
• A Competitive Edge Recipe: How service providers can win in the changing OTT mobile market for businesses of all sizes.