"tech support" articles

Join Parks Associates and PlumChoice for the complimentary Webcast The Market Opportunity for SMB Tech Support on June 2nd at 1 PM Central. We will explore the growth areas and market entry strategies for this market. Among the topics to be discussed are: -- Revenue opportunities for SMB support -- Understanding the market opportunities for different channel partners -- Identifying the current national brands in the SMB technical support marketplace --...

U.S. small businesses (SMB) could be the next boom market for tech support services, provided manufacturers, retailers, and providers offer fast and proactive solutions for multidevice environments that include PCs, servers, tablets, and smartphones. SMB Demand for Technical Support Services , a survey of 500 IT decision-makers in U.S. SMBs, finds SMBs are three times more likely than average consumers to use professional computer-related technical support services and...

Comcast Corporation recently announced the launch of a new 24x7 technical support and equipment protection program for the growing number of home electronics devices – like laptops, home networking equipment, gaming consoles, Wi-Fi enabled smartphones and tablets – people are connecting to Comcast’s services. Called Xfinity Signature Support , this service offers customers a single source for troubleshooting and support for their computers, home networks and many other devices...

Join us for the SMB Technical Support Services: Taking Care of Business Webcast on February 10, 2011 at 1 p.m. Central time sponsored by PlumChoice Business Services. Register at: http://www.parksassociates.com/events/webcasts/2011/webcasts_plumchoice.htm The U.S. Census Bureau estimates that there are more than 11 million small and medium business (SMB) enterprises in the United States (businesses employing between 1-99 employees). According to Parks Associates...

Borrowing a page from computing projects in developed nations, Martha Lane Fox, the UK's "digital tsar", recently announced a program that will offer refurbished computers to UK consumers . These PC systems will be priced at only £98 and will include wireless broadband, flat panel screens, keyboard, mouse, telephone tech support, and delivery. Over 60 retail outlets are planning to sell these systems. With a price that low for PCs, the UK will be performing an...

What will be the defining consumer and technology trends of 2011? Join Parks Associates on Thursday, January 20th at 1 pm CENTRAL for the webcast, Analyst Roundtable What's Hot in 2011, and learn more about CES 2011 announcements and notable trends in the digital home and CE industries. This event provides primary consumer data and trending, predictions, and forecasts for a number of product and service categories. Parks Associates research finds: -- U.S. sales of...

Cox Communications has created a technical support service for high speed Internet customers. Cox is offering its Cox Tech Solutions (CTS) to customers in Connecticut and Rhode Island. CTS is a team of experienced technicians providing remote and in-home Cox technical support for home networking and peripheral equipment like computers, software, and other electronic devices. Customers can choose from different types of Cox technical support services via phone, remote log-in,...

Verimatrix announced it has licensed Microsoft PlayReady Server technology in order to provide integrated MultiRights™ support for devices that support Microsoft PlayReady digital rights management (DRM). As a component of the Verimatrix Video Content Authority System (VCAS™) 3, the company’s MultiRights™ framework enables transparent rights management across a range of networks and devices for streamlined multi-network and multi-screen video services. Microsoft PlayReady is...