2013 Agenda
Tuesday, November 12
Business Strategies and Consumer Engagement
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8:30
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Breakfast
Sponsored by Cisco
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9:00
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Welcome & Opening Comments
Parks Associates welcomes attendees.
SPEAKER
Stuart Sikes, President, Parks Associates
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9:15
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Engaging Consumers: Connected Home Business Models
Consumers are showing renewed interest in security, controls, energy, and home management, but interest is not uniform across regions or consumer segments. Operators have to develop strategies that reflect this diversity of demand but can still capture the mass market. This session examines trends in consumer demand and strategies for providers to expand their service footprint while maintaining the flexibility necessary for this market.
SPEAKER
Joe Dada, CEO, INSTEON
Mike Harris, CEO, Zonoff, Inc.
Mark Lee, Commercial Director, Intamac
Daniel Schellhoss, Founder & Executive VP, ProSyst Software
MODERATOR
Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates
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10:15
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Keynote - The Evolution of TV 2013-2020
![Patrice Slupowski - Orange - CONNECTIONS Europe Keynote](/bento/uploads/image/events/conneuro2013/slupowski-ceu2013-100.gif)
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Patrice Slupowski
VP, Digital Innovation & Communities
Orange
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![Orange - CONNECTIONS Europe Keynote](/bento/uploads/image/events/conneuro2013/orange-75a.gif)
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With TV meeting the Internet a few years ago, the landscape of digital services targeting the first or second screen has become extremely populated, with an evolution of hardware, platforms, and customer behavior. Trying to follow the sun, this session will be an opportunity to try to imagine what the future of TV services look like.
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10:45
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Networking Break
Sponsored by LINEAR![LINEAR - CONNECTIONS Europe Sponsor](/bento/uploads/image/events/conneuro2013/linear-ceu2013-100.gif)
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11:15
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Integration of Security and Energy into Service Provider Offerings
The growing ecosystem of connected products and home systems opens up new options that were once out-of-scope for service providers. New security and energy solutions promise to improve consumer "stickiness" and generate new recurring revenues, but service providers have to meet consumer expectations and overcome challenges in perception, deployment, and service design to succeed in this new space.
In this session, leading platform and service providers discuss the obstacles to move to an open platform strategy for connected systems in the home.
SPEAKER
Simon Harrison, Product, Innovation, Technology & Trialling Manager, npower
Jody Haskayne, Corporate Communications Director, AlertMe
Matthieu Loreille, Vice President and GM of Connected Home, Amdocs
Duane Paulson, Senior Vice President of Product and Market Development, Linear LLC
Dick Seger, CEO and President, Securitas Direct – Verisure
MODERATOR
Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates
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12:15
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Networking Lunch
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13:15
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Multiscreen Services and TV Anywhere
Multiscreen services have rapidly transformed from differentiator to standard offering. Providers are exploring ways to monetize these services and means to tie their services to the growing number of mobile and connected devices in use throughout households.
This panel analyzes the challenges and revenue potential in new video services, especially as the costs for content rights escalate and consumer demand changes. Parks Associates research has shown the use and preferences among young consumers for video are notably different than today's average consumers. Speakers explore the impact of these differences on the industry's approach to video services.
SPEAKER
Michael Lantz, CEO & Founder, Accedo
François Moreau de Saint Martin, CEO, Viaccess-Orca
Daniel Riddell, VP - Operations, SmartOTT | Wild TV
Lisa Skelton, Head of Marketing, Content Delivery, Ericsson
Bram Tijdhof, Senior Strategy Manager, Ziggo
MODERATOR
Brett Sappington, Director, Research, Parks Associates
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14:15
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Networking Break
Sponsored by Intamac
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14:45
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Discovery and Personalization for TV Services
OTT services, free and paid VoD, and cloud DVR offerings are changing video consumption into an on-demand experience. Content owners and distributors are challenged with formulating effective cross-platform video delivery and discovery approaches— ones that connect with users at any touch point on an individual basis.
This session addresses new technologies that enhance the video experience for the end user and explores strategies for providers and manufacturers to forge a direct line to users and their viewing preferences.
SPEAKERS
Stuart Cleary, Director Product Marketing, Media, EMEA, Akamai
Olaf Loerz, Director, Product Management, Rovi
Johan Nilsson, Head of Analysis & Competitive Intelligence, Com Hem
Ignacio Rebollo, CEO, SAFEVIEW
MODERATOR
Stuart Sikes, President, Parks Associates
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15:45
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Keynote - “IoT” connects devices, but Cloud-Enabled Services provide the real value
![Paul Dawes - iControl Networks - CONNECTIONS Europe Keynote](/bento/uploads/image/events/conneuro2013/dawes-ceu2013-100.gif)
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Paul Dawes
Executive Vice President, General Manager
iControl Networks
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![iControl Networks - CONNECTIONS Europe sponsor](/bento/uploads/image/events/conneuro2013/icontrol-ceu2013-135.gif)
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“IoT” is technology that connects devices, but Cloud-Enabled Services provide the consumer-facing value and revenue for service providers.
Virtually all top-tier service providers in North America have launched Connected Home solutions that are not only attracting new customers but generating new, and lucrative, revenue streams. But it’s a misconception to believe the “Internet of Things” is the driving force behind these offerings, and it, in and of itself, will not drive successful Connected Home deployments in Europe.
Paul Dawes, Executive Vice President & General Manager at iControl Networks, presents the afternoon keynote, highlighting the opportunity for European service providers who embrace the secret to successful Connected Home launches – Cloud-Enabled Services. The keynote also covers the advantages of open platforms, and how iControl’s software architecture and extensive deployment experience are addressing the needs of the European marketplace.
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16:15
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TV Apps and the New Customer Experience
Broadcasters, pay-TV providers, networks, and other players throughout the industry continue to invest in mobile apps related to the TV experience. Each player has its own goals and strategies, but in the end, consumers actively use only a handful of apps on the TV.
This panel explores the consumer side of TV apps, the evolution of usage, and whether this sector will ever match app usage on mobile devices. Executives will address the different strategies for each player and forecasts the winners in the TV app space.
SPEAKER
Ajey Anand, Chief Commercial Officer, NORIGIN MEDIA
Ralf Jacob, Head of Interactive Business Development, Viacom International Media Networks
Colas Overkott, CEO, VISIWARE
Jan Van Ottele, Co-Founder, ZappoTV, Inc.
MODERATOR
Brett Sappington, Director, Research, Parks Associates
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17:30
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Reception
Sponsored by iControl Networks
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Wednesday, November 13
Services, Technology, and New Opportunities
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8:00
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Breakfast
Sponsored by INSTEON
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8:30
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Welcome & Recap of Day 1
SPEAKER
Stuart Sikes, President, Parks Associates
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9:00
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The Future for the Set-top Box
Consumers are increasingly using devices such as media boxes and game consoles to stream video content, while pay-TV providers can lower CPE costs and expand service flexibility by delivering content directly to smart TVs. The growing presence of connected devices in the home has renewed debate on the future role and form factor of the set-top box.
This session examines current deployments of set tops throughout Europe and innovations that will deliver new features and enhance the experience of TV viewers. Speakers address the impact of set tops on customer satisfaction, content browsing and discovery, advertising, and OTT content delivery.
SPEAKER
Darren Fawcett, Chief Technical Engineer, Pace plc
Richard Crossley, Business Development Director for EMEA, Intel
Klaus Milczewsky, Senior Mgr. Technology Management, Products & Innovation, Deutsche Telekom AG
JT Taylor, Director, Service Provider Video Technology Group, Cisco
Jason Wong, Senior Director of International Products and Services, TiVo Inc.
MODERATOR
Brett Sappington, Director, Research, Parks Associates
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10:00
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Keynote - Creating Smart Home Revenues through Customer Focus and Partnerships
![Dick Seger - Verisure - CONNECTIONS Europe keynote](/bento/uploads/image/events/conneuro2013/seger-ceu2013-100x100.gif)
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Dick Seger
CEO and President
Securitas Direct - Verisure
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![Verisure - CONNECTIONS Europe sponsor](/bento/uploads/image/events/conneuro2013/verisure-ceu2013-110.gif)
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The connected smart home market is here – all key prerequisites are in place, companies are creating true customer value, and consumer demand is increasing.
Research clearly shows that the customer is requesting an integrated seamless solution with an intuitive interface. This increasing consumer demand will drive the market, and suppliers need to have a clear consumer focus and form partnerships in order to offer a truly integrated consumer experience. Long-term and successful partnerships are based on a simple and clear business model that acknowledges the unique interests and drivers for all involved companies. In short, we should all be in the driver's seat.
Dick Seger, CEO of Securitas Direct - Verisure, presents the morning keynote, highlighting the importance of partnerships and a consumer focus in order for the connected smart home market to take off. He will point out the cornerstones for a successful partnership and briefly describe the possibilities with the Verisure platform.
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10:30
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Networking Break
Sponsored by AlertMe
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11:00
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Special Session - Fireside Chat: Changing Role of Service Providers in the Connected Home
SPEAKERS
Sue Furnell, Senior Strategy Manager, Connected Home Division, British Gas
Marc Westermann, General Manager – Home by SFR, SFR
MODERATOR
Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates
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11:30
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Special Session - Fireside Chat: New Entertainment Platforms and Content Distribution
SPEAKERS
Jussi Komonen, COO, NORIGIN MEDIA
Klaus Milczewsky, Senior Mgr. Technology Management, Products & Innovation, Deutsche Telekom AG
MODERATOR
Brett Sappington, Director, Research, Parks Associates
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12:00
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Lunch and Interactive Networking
Sponsored by Sutherland Global Services
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13:15
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Interoperability in the Home Controls Market
Every channel is developing its own strategy for the connected home, which creates challenges for interoperability that could inhibit consumer adoption and create confusion in the market.
This session examines the varying strategies and technologies in use among providers, OEMs, security, and utilities as they develop solutions in home controls and management. Speakers also explore areas of common interest, opportunities for partnership, the benefits of interoperability, and the standards and technologies that will simplify integration.
SPEAKER
Benoit Joly, SVP, Smart Home, Technicolor
Jim Kitchen, Vice President, Product Strategy, iControl Networks
Corrado Rocca, Vice President, IP Networking Business Unit Head, Advanced Digital Broadcast; Marketing Committee Chair, HGI
Ricco Winther, Director of European Sales, Z-Wave, Sigma Designs
MODERATOR
Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates
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14:15
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Consumer Tech Support in a Multiscreen Home
The market for support services is expanding as each new screen, including smart TVs, tablets, DVRs, and even thermostats, creates new technical demands in the connected home. There is industry-wide pressure to ensure each part of the connected-home ecosystem delivers as promised.
This panel examines new technologies enabling support offerings and the potential for new revenues and future opportunities as growth in connected devices sharpens the need for holistic support options.
SPEAKER
Alan Atkins, VP and Global Head M2M, Wipro Technologies
Vishal Dhar, Co-founder & President of Marketing, iYogi
David Stronach, Vice President, Sutherland Global Services
Jens Tackmann, Head of European Business Development, Pie Digital
MODERATOR
Stuart Sikes, President, Parks Associates
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15:15
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Break/Refreshments
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15:45
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Content and Service Strategies to Capture the OTT Consumer
OTT services, combined with widespread adoption of connected CE in European households, have conditioned consumers to expect direct access to desired content and services. These expectations create new challenges in content licensing and can fracture subscriber loyalty.
This session analyzes new strategies for attracting and retaining consumers and the role of content and personalization in monetizing new services.
SPEAKERS
Roi Oron, Senior Sales & Business Development EMEA, Tvinci
Ola Steinsrud, Vice President New Markets and Content, Magine
Simon Trudelle, Senior Product Marketing Director, NAGRA
Peter Taylor, Affiliate VP, Fox International Channels
MODERATOR
Brett Sappington, Director, Research, Parks Associates
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16:45
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Big Data and Cloud Services in the Connected Home
Data analytics enable home systems to operate more efficiently while increasing user comfort, convenience, and security on an individual basis. Cloud services provide storage and access services for the data used by the connected home to create this intelligent ecosystem.
This session addresses the complementary roles of data analytics and cloud services in the home. Speakers analyze the opportunities for partnerships, differentiation, and product deployment as data assume a larger role in operating the connected home.
SPEAKERS
Shane Dyer, President & Founder, Arrayent
Robin Ford, VP Business Development, Global Cache'
V. Rory Jones, Co-Founder and Chief Executive, PlanetEcosystems
Maria Nordgren, Vice President, Consumer Security Business Line, F-Secure
MODERATOR
Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates
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17:30
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Analyst Insights & Closing Comments with Wine and Cheese
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For questions, contact Parks Associates.
CONNECTIONS™ Europe features sessions with leading executives in digital living and Parks Associates’ current consumer and industry data, providing comprehensive examination of the technologies and business strategies best poised to move this industry forward.
The event offers multiple sponsorship options to display your company's solutions and vision to an audience of top executives and international media in the digital living markets. View Sponsorship Opportunities.
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