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  The residential security industry has gained millions of households due to the explosion of DIY offerings and COVID-19. While in 2022 the home security system adoption slowed, the rebound of professional installation since 2020 has still generated robust revenue growth, according to a recent research survey.   This Parks Associates Research Report, “5 Top Residential Security Trends to Watch in 2023,” delivers the latest residential security facts and...

  New whitepaper in partnership with Calix addresses the role of managed services and support for the smart home   A new Parks Associates whitepaper, Revenue at the Edge: Wi-Fi Managed Services and the Subscriber Experience , reports NPS (net promoter score) for service providers increases substantially as their subscribers add more value-added services (VAS), including managed services, going from -10 NPS among users with no VAS to more than +60 NPS among households...

Smart Energy Summit features executives from Resideo, Johnson Controls, Copper Labs, Google, and more on the role of data and analytics and their impact on the consumer experience in energy services New research from Parks Associates shows electricity providers are by far the preferred company to deliver energy monitoring services. Among all US internet households, 48% would prefer to have this type of company provide energy monitoring services, while no other option scored above...

Download  Parks Associates’ complimentary whitepaper, “Personalized Virtual Channels: Maximizing FAST Content,” in collaboration with Quickplay. This whitepaper highlights personalization's engagement and monetization potential for FAST (free ad-supported television) video services. It examines the drivers and uses cases for combining data, analytics, personalization, and virtual streaming channels to create personalized hybrid virtual channels for FAST services. ...

Apple devices are a mainstay of US households. The portfolio of devices are so frequent around the United States, that almost a fifth of the population is an Apple loyalist.   Parks Associates , a market research firm conducted a quarterly survey of 10,000 US households analyzing if they use Apple, Google, Samsung or Amazon devices. The results found that almost 20% of households have three or more Apple devices.   Parks Associates labels any...

Resideo is participating as Lunch Sponsor at the Smart Energy Summit , hosted by Parks Associates . Smart Energy Summit 2023 is returning to Austin, Texas, and the Omni Austin Downtown Hotel on February 13-15, 2023. The summit agenda features leaders from utilities, state, and national regulators, telecom and security companies, retailers, and OEMs. Resideo creates technology and smart solutions that integrate seamlessly with their customers’ lives. Helping protect their...

The word “sophisticated,” in fact, describes how this category is evolving. Artificial intelligence and video analytics help cameras and sensors to better distinguish between, say, your dog chasing a squirrel and a burglar attempting to get in, says Elizabeth Parks , president and chief marketing officer at Parks Associates , a technology research and consulting company. Today’s systems can also monitor for smoke and more. From the article, "Keep Your Home Safe and...

Strong growth in the smart watch category has increased Apple’s stickiness, with its base of ecosystem loyalists growing by 15% since 2019 Parks Associates’ new research from its quarterly survey of 10,000 internet households shows that Apple is leading the ecosystem among connected consumers, with nearly 20% of US internet households owning three or more Apple-brand device types. The research study Quantifying Brand Loyalty: Connected Device and Platform Ecosystems...