"smartphones" articles

Revenues for U.S. consumer and SMB technology support services will grow nearly threefold in the next five years, with U.S. households accounting for over 40% of the $30 billion market. The firm's new research reports - Consumer Technical Support Services: Overview and Opportunities for SMB Technical Support – find broadband service providers in particular driving this market. Major retailers and OEM efforts are also important in promoting technical support services to a wider...

Verizon wireless is getting rid of its unlimited data plan for new smartphone customers. Their plan is to offer limited data plans that will give users between two and ten gigabytes of data each month. The current unlimited data plan on Verizon Wireless costs existing users $30 per month, and 95 percent of their subscribers use less than two gigabytes per month. Verizon Wireless customers who already have an unlimited data plan can keep it, but existing customers who want to...

Telecom equipment maker Ericsson has predicted there will be 50 billion devices connected to data networks by 2020. They predict those connected devices won’t just include computers and smartphones, but cars, homes and industrial devices, as well. For this type of convenience, the potential for hackers, cybercriminals and armies, is eminent-all those newly networked machines represent billions of new targets. The security problem will be much bigger than trying to secure your laptop...

Smartphones represent a new lifestyle. Consumer desire for that lifestyle has accelerated the traditional mobile phone replacement cycle and will drive near-term hypergrowth of the smartphone market.  Parks Associates forecasts over 2 billion people worldwide will own at least one smartphone in 2015, with unit sales growing over 175% from 2010. Hardware and software innovations, such as dual-facing camera-supported video chat and app-enabled content consumption, will continue...

Continued from the April 13's posting Apple is perhaps spending more time on new iPhone design, or re-aligning of its suppliers due to the earthquake’s impact. These are all contributing factors to the delay of iPhone 5, but not the main driver. In our view, the lengthening of iPhone’s product cycle has the following additional benefits besides what was discussed in the April 13 blog : 1. Mobile carriers are amenable to a longer product cycle: annual refresh of the...

In recent weeks, rumors and viewpoints are flying high regarding Apple’s iPhone 5 plan. Many view the delay of iPhone 5 a setback for Apple for the reason that the delay will give Android phones more time to grab market shares. There are also a lot of speculations about why Apple will push iPhone 5 from early summer release—as it always does for iPhone—to later in the year. Japan earthquake’s impact on supply chain is one reason, or others argue that Apple is making major design...

Earlier this week, Sprint and HTC announced a new smartphone, Evo 3D , and a 7-inch tablet, Evo View, that will run on Sprint's 4G WiMax network. Both will be available sometime this summer, although pricing has not been announced. HTC’s Evo 3D will run on Android’s Gingerbread OS, also known as Android 2.3 . It will also feature a dual-core 1.2-GHz Snapdragon processor, making it the fastest smartphone on the market. Sprint and HTC introduced their first WiMax...

Comcast Corporation recently announced the launch of a new 24x7 technical support and equipment protection program for the growing number of home electronics devices – like laptops, home networking equipment, gaming consoles, Wi-Fi enabled smartphones and tablets – people are connecting to Comcast’s services. Called Xfinity Signature Support , this service offers customers a single source for troubleshooting and support for their computers, home networks and many other devices...