12:00 p.m.

Smart Energy Summit Pre-Show Workshop Registration Open - View Agenda

1:00-5:00 P.M.

Research Workshop: Trends and Opportunities in Residential Energy Management
(additional fee to attend - Register Here)

Evolution of Consumer Energy Management Market

Partnerships and New Opportunities

Next Stage of Growth - Industry Insights

Incentives and Driving Behavior Changes

Energy Management and MDUs

Growth in Multifamily and MDUs - Industry Insights

View Agenda

5:30 p.m.

Networking Reception
Sponsored by Parks Associates

7:30 a.m.

Registration Open

7:30 a.m.

Breakfast
Sponsored by Austin Energy

8:15 a.m.

Welcome and Opening Remarks

Elizabeth Parks, President, Parks Associates

8:30 a.m.

Utility of the Future: Resiliency, New Services, and Incremental Shifts

Connectivity in the home enables solution providers to adapt operations to pricing signals or demand response events without impacting the consumer. As adoption of solar, storage, and electric vehicles grows alongside the smart home, utilities have the opportunity to align operation of these devices to the needs of the grid. This session addresses the current challenges, new services, and incremental shifts utilities are making to leverage connectivity in the home to save energy on the grid.  

Ryan Gooch, VP of Sales, Powerley

Reed Hinkel, Senior Manager, PSA Certified, Arm / PSA Certified

Joe Jankosky, Global Director, Utilities and IoT, Intel

Wayne Morrison, Principal of Emerging Technologies, Reliant

Mike Wajsgras, Executive Director, Innovation and Growth, Constellation

Moderator: Denise Ernst, Vice President, Parks Associates

9:30 a.m.

Keynote - Focus on Customers and Your Community

	Debbie Kimberly VP, Customer Energy Solutions & Corporate Communications Austin Energy
Austin Energy celebrates its 125th birthday in 2020. In serving rapidly evolving customer needs, how do you succeed? This keynote presentation shares insights on how to be customer-driven but still ensure a focus on the community.

10:00 a.m.

Networking Break

10:30 a.m.

Effective Approaches to Demand Response: Next Stage of Engagement

Utilities are increasingly adopting innovative technologies to enhance demand response capabilities. Distributed energy resources that include connected products such as smart thermostats, smart water heaters, and pool pumps are becoming commonplace. This session addresses successful approaches to demand response that enable customers to have access to backup power, reduce energy bills, and maximize the use of renewable energy, while helping utilities manage distributed energy resources on the grid.

Eric Arnold, Residential Energy Efficiency Program Implementation Manager, Georgia Power

Dan Forman, CEO, Copper Labs

Sweta Hari, Director, Product Management, Lennox International 

Emilie Stone, Director of Product, Uplight

Steve Wheat, Sr. Program Manager, Grid Services, Sunrun Inc.

Moderator: Chris O'Dell, Research Analyst, Parks Associates

11:15 a.m.

Optimize Smart Home Bundle Offerings: Capturing the Consumer

Energy providers are examining a variety of home services to complement energy services to the home. Established services such as HVAC services, home warranty services, security services, and insurance offers represent the most compelling opportunities, as these industries are established. This session addresses how bundling energy, energy monitoring, and energy management offerings with these established categories provides new value to the consumer and competitive differentiation.

Stacey Butler, Director, Security by Reliant, Reliant Home Services, and NRG Go, Reliant

Scott Harkins, Vice President, General Manager of Connected Home, Resideo 

Mike Phillips, CEO, Sense

Dan Ross, VP of Sales, Racepoint Energy

Jason Thomas, Associate Director, Advanced Systems Product Management, Carrier

Moderator: Denise Ernst, Vice President, Parks Associates

12:00 p.m.

Networking Lunch
Sponsored by CONNECTIONS™: The Premier Connected Home Conference

1:00 p.m.

Energy Management Platforms: Adding Value

The gap between consumers thinking energy efficiency is important and the actual use of tools that enable energy efficiency is an opportunity. Utilities can serve this need by providing simple tools and customized recommendations to homeowners and eliminating friction associated with making upgrades over time. This session addresses the platforms that add value through the user experience and available data analytics.

Shawn Barry, VP Strategic Sales, Alarm.com

Roger Gregory, VP, Product, Ezlo Innovation

Adam Justice, Founder and CEO, ConnectSense

Christopher Keefe, Director - Product Management, Schneider Electric

Håkan Ludvigson, CEO & Founder, Eliq

Paul Williams, GM Product Management & Growth, GE Lighting

Moderator: Patrice Samuels, Senior Analyst, Parks Associates

2:00 p.m.

Keynote - From Necessity to Opportunity

	Rob Davis General Manager, Intrusion Johnson Controls
This keynote presentation highlights new partnerships that deliver innovation to customers and next-generation technologies and platforms that create revenue streams for utilities.

2:30 p.m.

Networking Break

3:00 p.m.

Building the Fast Charging Infrastructure: Speeding up EV Adoption
Session Sponsored by FLO

Currently, 7% of US broadband households indicate a high purchase intention to buy an electric vehicle in the next 12 months. In this panel, speakers share the experience of the synergies between the creation of a regional fast-charging infrastructure and the impact on the local adoption of electric vehicles. Panelists share case studies involving the implementation of a fast charging network, the rationale behind charger locations, and actual observed results on station use, charging patterns, and EV sales.

Jeff Dion, Project Line Manager, FLO

Matthieu Loos, Director of Decarbonization, Hoa Cleantech

Daniel Nguyen, Senior Director, Marketing, FLO | AddÉnergie

Karl Popham, Manager, Electric Vehicles & Emerging Technologies, Austin Energy

Michael Wenzlaff, Senior Program Manager, Electric Vehicles, BC Hydro

Moderator: Chris O'Dell, Research Analyst, Parks Associates

4:00 p.m.

Keynote - Energizing the Smart Home Experience

	Elizabeth Parks President Parks Associates
Consumer interest in a variety of use cases is driving adoption of smart home products and services. Currently, 29% of US broadband households own a smart home device, a 20% growth rate from one year ago. How can energy solutions play a stronger role in the smart home experience? Parks Associates' Director of Connected Home Research discusses the state of the smart home market, including consumer trends with implications for how players throughout the energy ecosystem can develop a stronger presence in the home of the future.

4:30 p.m.

Utility Marketplaces: Building Customer Relationships

Utility marketplaces enable energy providers to offer a digital experience that combines the merchandising of energy efficient products with accompanying rebates and incentives, all of which help fulfill a range of utility business goals. This session addresses the benefits of non-traditional energy services, the ability for a utility market place to improve customer engagement and transactions, and the impact of partnerships.

Vikram Aggarwal, CEO, EnergySage

Jonathan Coons, Director of Marketing, EFI

Anne Arquit Niederberger, VP Market Development, Enervee

Moderator: Patrice Samuels, Senior Analyst, Parks Associates

5:00 p.m.

Voice, AI, Machine Learning, Diagnostics: Impacting Energy Efficiency

Voice-based platforms—such as Amazon Alexa and Google Assistant—are increasingly used as the de facto hubs in the connected home. Interoperability with voice assistants and other smart products is an important consideration among those intending to purchase a smart thermostat. This session addresses the impact voice and AI have had on consumers and the future role they will play in driving energy efficiency solutions.

Peter Butler, General Manager, Trusource Labs / Everise

Eric Danziger, Chief Revenue Officer, Innowatts

James Douglas, President, Util-Assist Inc., a subsidiary of Alectra Utilities; Grid4C Board Member

Daan Goossens, VP of Growth, Mysa Smart Thermostats

Jamie Staples, Head of Key Energy Partnerships, Google

Moderator: Chris O'Dell, Research Analyst, Parks Associates

5:45 p.m.

"Recognizing Women in Technology" Networking Reception
Sponsored by FLO

Join FLO for a networking reception with other Smart Energy Summit sponsors as FLO announces a new product launch. FLO and Parks Associates also want to recognize “Women in Tech” at the event.

7:30 a.m.

Continental Breakfast
Sponsored by Grid4C

8:15 a.m.

Welcome and Opening Remarks

Elizabeth Parks, President, Parks Associates

8:45 a.m.

Consumers and Distributed Energy Resources (DERS): Impact on the Grid

Energy providers are among the top three preferred channels for distributed energy equipment. Manufacturers and companies specializing in solar and storage also top the list of distribution channels. This session addresses the adoption of distributed energy and electric vehicle ownership and the impact on the grid, including the challenges the industry faces with affordability and distribution channels of these products.

Ron Chebra, Vice President, Grid Modernization, EnerNex

Jay Lasseter, VP Sales, Landis+Gyr North America

James Mater, GM, Smart Grid, QualityLogic, Inc

Martin Milani, CEO, Sunverge

Suzanne Russo, CEO, Pecan Street Inc

Moderator: Denise Ernst, Vice President, Parks Associates

9:45 a.m.

Keynote - AI-Powered Hyper-Personalization, AMI Analytics, and Unlocking New Utility Business Models

	Abhay Gupta Founder & CEO Bidgely
The ongoing decline in costs of distributed solar and energy storage, paired with the expanding options for customers in some states to get their power through third parties and community choice aggregators, is pushing energy providers to adapt at an unprecedented pace. There are plenty of entities willing to step in and own the role of trusted energy provider if utilities cannot capitalize on their incumbent position. Utility brands – not just the core service they provide – must be more fully integrated into their customers’ lives than ever before. In this keynote presentation, learn how providers can win the customer mindshare by becoming the trusted energy advisor on areas such as electrification, peak demand management, energy efficiency, and customer satisfaction and can confidently act as a conduit to connect their customers with the other services they’re seeking as it relates to energy use. AI-powered customer intelligence combined with machine learning allows providers to engage with customers at a hyper-personalized level in which every unique customer receives their own personalized interactions. Personalization increases customer satisfaction, reduces churn, and grows new revenue streams.

10:15 a.m.

Networking Break
Sponsored by Sprosty Network

10:45 a.m.

Energy Data and the Smart Home: Enhancing the Customer Relationship

An easy-to-understand energy bill and the ability to check a home’s energy usage real time are the most valuable energy management features tested. This session addresses how access to high-frequency energy data enables multiple value-added services, including those that can be monetized as a service to consumers and those that can serve partners as lead generation tools or as part of a broader home warranty service.

Rand Bailin, Partner, Sprosty Network

Justin Berghoff, Director, Business Development & Product Management, Leviton

Troy Morgan, CEO & Founder, PanTech Design

Daniel Roesler, Co-founder & CTO, UtilityAPI

Katie Shrewsberry, Founder, EcoCred, Exelon

Moderator: Patrice Samuels, Senior Analyst, Parks Associates

11:45 a.m.

Keynote - The Flexible Path and Customer Engagement

	Rudy Garza Interim Chief Customer Engagement Officer CPS Energy
As utilities develop a strategic path for the future, flexibility and adaptability are key as new technologies and green solutions emerge and need to be balanced with traditional energy services. Customers also have a part in this energy-use journey, and utilities can engage them with new conservation programs that heighten awareness and illustrate neighborhood usage. In this keynote presentation, Rudy Garza of CPS Energy shares strategies behind the utility's Flexible Path, which balances the tried and true with the new in the changing utility landscape.

12:15 p.m.

Networking Lunch
Sponsored by CONNECTIONS™ Europe

1:15 p.m.

Lessons Learned: Partnerships and Adoption of Smart Energy Solutions

New business models and technologies provide opportunities to change the customer relationship and drive engagement and participation in programs. To optimize available opportunities, partnerships with third parties are critical, whether those partners are retailers, device manufacturers, or other service providers that can expand offerings, capabilities, or improve customer satisfaction.

James McPhail, CEO, Zen Ecosystems

Spencer Moore, Vice President, Sales and Marketing, Rapid Response Monitoring Services

Allison Neves, President, A7 Advisors

Wannie Park, VP Corporate and Business Development, Inspire

Don Wingate, VP Microgrid Solution & Strategic Alliances, Schneider Electric

Moderator: Patrice Samuels, Senior Analyst, Parks Associates

2:00 p.m.

DERMS: Moving Beyond Legacy Programs

As smart thermostat adoption accelerates, utilities can leverage this installed base of products as DR assets. When the installed base of smart thermostats reaches 25%, it will have an impact on the generation supply stack. This session addresses how the industry will move beyond today’s early programs towards more than 10% adoption of these products and services.

Rahul Kar, VP of Industry Solutions, AutoGrid Systems

Nathan Mancha, Director, EDF Energy

Paul Schueller, Founder & CEO, Franklin Energy

Mike Wajsgras, Executive Director, Innovation and Growth, Constellation

Moderator: Denise Ernst, Vice President, Parks Associates

2:45 p.m.

Networking Break

3:00 p.m.

5G Implementation: Impact on Utilities and Consumers

5G technologies will ultimately ease the burden on mobile networks and smart homes while providing much quicker broadband speeds and more reliable connectivity. These improvements will target the billions of new IoT devices that will connect to operators’ networks over the next decade and beyond. This session will address the disruption and impact of 5G on the utility markets and specifically the impact to the consumer.

Joel Berntsen, Principal, New Technologies & Partnerships, Innovation & Growth Initiatives, Constellation Energy

Emmanuel Maçon-Dauxerre, VP Global Accounts & Projects, Telit

James Wilson, General Manager, Silicon Labs

Moderator: Chris O'Dell, Research Analyst, Parks Associates

3:45 p.m.

Clean Energy Trends: Community Renewables and Accessibility

Community renewable projects expand the market, making it easier for consumers to use clean energy. These programs reduce barriers for consumers and expand the market by providing options to renters, multi-story condo owners, and homeowners with shaded roofs. This session addresses the opportunity to offer consumers the ability to significantly save energy, easily manage vendors and installation, and have access to the benefits of renewable energy.

Tim Costello, Chairman & Chief Executive, Builder Home Site

Joel Gamoran, General Manager, Community Solar, Arcadia Power

David Goswick, Founder, HOUSE X

Dana Harmon, Executive Director,Texas Energy Poverty Research Institute

Tom Matzzie, Founder, President & CEO, CleanChoice Energy

Moderator: Jason Paris, Director, Business Development, Parks Associates

4:45 p.m.

Closing Comments