This study examines uptake and perception of broadband services among US households. It assesses perception of broadband providers, service bundling, adoption of services, upgrades and downgrades of broadband, and perception of broadband speeds received. It also compares perceptions among various groups of consumers, including those with mobile data services.

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Publish Date: 1Q 2020

Slides: 95

Authored By:
Tricia Parks - Founder
Steve Nason - Research Director
Yilan Jiang - Senior Director of Consumer Analytics

Published by Parks Associates
© March 2020 Parks Associates

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