Blog articles from 04/2020

The COVID-19 pandemic has radically altered work routines for everyone. With “non-essential” employers mandating remote work, many of the connected services and solutions Parks Associates studies are now essential in ensuring everyone in the household can work from home and entertain-in-place. 360 View: Broadband Services in the US , a Parks Associates study of 10,000 US broadband households in Q3 2019, reports that 76% of US broadband households said life would be much more...

Home services providers of all types have rapidly adapted to COVID 19 limitations and challenges in a variety of ways. These adaptations have short-term, mid-term, and long-term implications for how companies and consumers will think about and plan for delivery of services in the future. In the short term, service providers have adopted a variety of strategies to keep employees and consumers safe, served, and informed: Some, such as Comcast Xfinity Home, have suspended...