Blog articles from 07/2010

We just issued a press release on Tuesday with updated revenue estimates for consumer-oriented technical support services. By some coincidence, this week and last were full of announcements and news regarding new entrants into this space: * On July 13, Flextronics announced that is was resurrecting Firedog as a consumer and business-oriented technical support service. * On Wednesday, Tech Support for Dummies , a new remote service with both one-time and subscription offerings,...

The development of remote online solutions will complement the growing premium tech support industry, including retailers and service providers, by providing improved marketing channels and enhancing automated and live support services. Parks Associates forecasts U.S. revenues in consumer-oriented technical support services will approach $5 billion by 2014, with roughly 50% of the revenues coming from remote technical support services. The development of remote services across a...

NETGEAR has unveiled new products in the ReadyNAS family - the ReadyNAS® Ultra family of 2-Bay, 4-Bay and 6-Bay network storage systems. They incorporate some features that are very media server-centric, particularly the place-shifting capabilities with Orb Networks,compatibility with TiVo PVRs to stream HD programming content, and Skifta media-shifting capabilities so users can access their media from any DLNA certified device

Harry Wang , Director, Health & Mobile Product Research, Parks Associates will be moderating the panel, "Innovations in Wireless Technologies" on Monday, July 19th at 4:15 PM at the Seventh Annual Healthcare Unbound Conference & Exhibitio n in San Diego, CA. Wireless technology has a number of distinctive characteristics that make it an attractive platform for delivering healthcare anytime, anyplace. Though a number of real barriers remain to be overcome,...

This summer continues to be hot for announcements regarding connected consumer electronics and premium content services. A few weeks ago, the $9.99/month Hulu Plus service (with more than 2,000 television episodes available) generated the buzz, as it is a vailable on a variety of connected TVs and Blu-ray Players (Samsung, Sony, and VIZIO), along with two game consoles (the Xbox 360 and PlayStation 3) and a variety of Apple products (iPod touch, iPhone, and the iPad). Today, the...

The purpose of the conference is to provide health care stakeholders with insight into the business opportunities and revenue potential of incorporating new healthcare applications for wireless technologies into the care delivery model. The agenda will cover a broad range of health care applications and crossovers for mobile/wireless technologies that are improving health care communications. More Info

Parks Associates forecasts consumer demand for ubiquitous wireless access will make mobile broadband a common feature in portable CE, with 55% of the more than 100 million mobile Internet devices (MIDs) sold worldwide in 2014 containing embedded mobile 3G or faster connectivity. A new report Mobile Internet Devices: Uptake and Trends finds the majority of consumers consider wireless connectivity a necessity for devices such as e-readers, iPads, and portable game players. As a...

Parks Associates is supporting the Music & Advertising from September 15-16 in Chicago, IL Billboard and Adweek in Chicago welcome you to explore how the worlds of music and advertising are intertwined, and examine how big brands, artists and music supervisors are benefiting from working together during captivating keynotes interviews, informative case studies, and interactive panel discussions. For more information about Music & Advertising, click here ....