"whitepaper" articles

Download  Parks Associates’ complimentary whitepaper, “Personalized Virtual Channels: Maximizing FAST Content,” in collaboration with Quickplay. This whitepaper highlights personalization's engagement and monetization potential for FAST (free ad-supported television) video services. It examines the drivers and uses cases for combining data, analytics, personalization, and virtual streaming channels to create personalized hybrid virtual channels for FAST services. ...

The MDU market is unique for its multiple stakeholders, bulk deployments, and multiple locations for installations. End-user residents, MDU property managers, and building owners benefit directly from proptech. Other ecosystem players are also in a position to capitalize on new demand and value, including smart home solution vendors, ISPs, insurance agencies, security providers, and installers. MDUs may have hundreds of units on one property, which leads to bulk device purchases and...

Before the rise of connected devices, the product manual was typically the only resource available for users to solve product problems themselves. With the rise of home internet, self-service evolved to include options such as FAQ pages and support chat bots on product and service websites. Support forums and user-generated or expert-generated video tutorials on YouTube are also commonplace. These resources help users with general issues, but do not diagnose a user’s specific issue. The...

Wi-Fi is ubiquitous in US internet households, and consumers rely now more than ever on reliable, high-performing connectivity at home. However, consumers continue to experience problems with range issues and loss of connectivity. At the same time, security dealers are increasingly integrating Wi-Fi devices into security systems, responding to growing consumer demand for video doorbells, network cameras, and many other Wi-Fi smart home devices. Yet, dealers are not in full, end-to-end...

Since the tragedy at Columbine High School in 1999, school safety and security have become a growing concern. Schools began the search for security measures to minimize the possibility of students and faculty facing lethal risk. Data from the NCES shows that from 2000 until 2018, access control practices increased by roughly 20%, the use of a faculty badge system increased by 70%, and the implementation of security cameras increased by over 60% in schools across America. According...

Consumers want a smart and secure home that “just works.” Unfortunately, 54% of US internet households experience technical issues with their home networks, and most smart home device owners report technical problems with their devices. The ability to quickly resolve networking and product issues is critical to making the connected home seamless and enjoyable, but providing that experience means increasing support costs for internet service providers and device manufacturers....

As the technology used in smart homes and security systems grows in complexity, consumers opting for professionally installed and monitored systems rely on their providers' expertise for configuration and support. This requirement is a growing concern for smaller integrators who fear that support costs will increase dramatically by including home controls with their installations. But while dealers report smart home devices have a high impact on support costs, the interactive services of...

One unique market for smart space solutions is that of smart apartments and MDUs. Smart apartments feature smart amenities for residents, community management solutions, and building automation solutions. These solutions are growing in popularity among MDU property managers and owners in the US and Europe. In Europe, this is noted by investments in property management software, such as Plentific, which raised $100M in funding from Brookfield Asset Management, Highland Europe, and Target...