Webinar, sponsored by ULE Alliance, examines growing use of voice control for home security and automation

Parks Associates research finds 49% of US broadband households own a smart speaker or smart display, driving voice to the forefront of the connected home consumer experience. Parks Associates is hosting the complimentary webinar “Voice Controls and Smart Home: Optimizing Product Design,” sponsored by ULE Alliance, on December 3 at 11 am CT (9 am PT), to evaluate methods for product manufacturers and service providers to evaluate voice control technologies and integrate solutions into their offerings that will deliver high-quality design while ensuring quality of service (QoS).

“Voice control quickly captured consumer interest, driving smart speaker adoption with early use cases focused on quick information requests and music streaming,” said Jennifer Kent, Senior Director, Parks Associates. “However, the user experience across smart speakers varies greatly, so as voice control moves into more critical use cases, such as emergency detection and response, companies will need to ensure QoS with a well-designed solution to maintain consumer confidence.”

In this webinar, speakers will share leading approaches to integrating voice and data communication into smart products and services and the tradeoffs that product manufacturers and service providers make when deciding among these approaches.  The webinar features the following speakers:

• Avi Barel, Director, Business Development, ULE Alliance
• Doug Bellenger, Head of Product, DIY, ADT
• Jean Claude Bennoun, Business Development Manager, Crow Electronic Engineering Ltd
• Jennifer Kent, Senior Director, Parks Associates
• Bill Scheffler, VP Business Development, DSP Group

Webinar Topics:

• Consumer data on smart speaker/display adoption
• Adoption and usage of multiple speakers per household
• Voice as an interface for security systems and products
• Benefits of combining voice and data for product design
• Key metrics as OEMs and service providers evaluate standards for voice integration
• Use cases that need reliable QoS
• Two-way voice use cases

Parks Associates Consumer Data:

• 74% of smart home device owners also own a smart speaker.
• 18% of US broadband households report that COVID-19 has increased their interest in products and services that enable “touchless” control of smart home devices using voice control.

To request data or an interview, please contact Rosey Ulpino at [email protected], 972.996.0233.

About Parks Associates: Parks Associates, a woman-founded and certified business, is an internationally recognized market research and consulting company specializing in emerging consumer technology products and services. Founded in 1986, Parks Associates provides business intelligence and research services through its proprietary methodologies developed over decades, including quarterly surveys of 10,000 internet households.

The company's expertise crosses many industries: home security and smart home, streaming video, broadband and pay-TV services, digital media and platforms, gaming, Wi-Fi and home networks, connected health, support, consumer electronics, home control systems, energy management, and tech solutions for the multi-dwelling (MDU), small-to-medium business (SMB), and commercial building markets.

Each year, Parks Associates brings thousands of leaders together for its webinars and annual events. The firm hosts the annual executive research and strategy conferences CONNECTIONS™, Connected Health Summit, Smart Energy Summit, Smart Spaces, and Future of Video. https://www.parksassociates.com
 

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