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2013 Agenda


CONNECTIONS™ sessions offer a mix of market research, analysis, and industry insight. This approach is unique among conferences and necessary to capture the complexity of the Digital Living space and to see the opportunities in these interconnected markets.

Contact Mindi Sue Sternblitz-Rubenstein at Parks Associates with questions about speaking.

Monday, May 20

Cloud, Apps, and Big Data Surround the Connected Home

10:30 AM

Opening Comments: The Impact of Mobility on the Connected Home - Murano, Rooms 3203/3303

Almost every consumer experience now has a mobile component, from video viewing to controlling home systems, and new service offerings tap into the growing consumer expectation for ubiquitous access, both fixed and wireless. The opening comments, presented by Parks Associates President Stuart Sikes, provide an overview of the event focus and the market opportunities in the digital home space.

Stuart Sikes, President, Parks Associates

10:45 AM

The Evolution of the App Ecosystem - Murano, Rooms 3203/3303

Apps are the new consumer service interface and content access point. Connected device penetration, particularly smartphones, paired with consumer demand for content is the foundation for a new media development, distribution, and monetization environment – the app ecosystem. This session addresses the impact of apps on the connected home industries and how apps on connected devices are changing all the processes for content discovery, promotion, and awareness.

SPEAKERS

David Adams, VP Corporate Development, Accedo

Michael Oiknine, CEO, Apsalar

Ray Pun, Director of Mobile Strategy, Adobe

Alison White, Senior Business Development Manager, Pandora

Steve Willmott, CEO, 3scale

MODERATOR

Harry Wang, Director, Health & Mobile Product Research, Parks Associates

12:00 PM

Keynote - Realizing the Connected Life …into a new world of potential - Murano, Rooms 3203/3303

Kevin Petersen - AT&T - CONNECTIONS 2013 Keynote

Kevin Petersen
President
AT&T Digital Life, Inc.

AT&T - CONNECTIONS Keynote 2013

The security industry is very fragmented and underpenetrated with fewer than 20 percent of households in the United States subscribing to home security services. Further, home automation is still in its infancy and currently in less than one percent of U.S. households. Until now this market has been geared toward the high-end, tech-savvy consumer with very little flexibility.

Kevin Petersen, president, AT&T Digital Life, Inc., presents the opening keynote, highlighting the unique value propositions for home management services. The keynote covers new growth opportunities in this emerging market and how AT&T Digital Life is addressing the need for a fully integrated personalized home security and automation service.

12:30 PM

Sprint - CONNECTIONS 2013 SponsorLunch - Murano, Rooms 3205/3305
Sponsored by Sprint

1:30 PM

Leveraging Big Data for the Home into Profitable Offerings - Murano, Rooms 3203/3303

Data analytics can help home systems operate efficiently while increasing user comfort, convenience, and security. The list of beneficiaries also includes insurance companies, energy utilities, service providers, and police and fire departments. This session addresses the expanding role of data analytics in the home and the impact on partnerships, competition, and product deployments.

SPEAKERS

Scott Hublou, SVP Product and Customer Operations, EcoFactor, Inc.

Dave Oberholzer, Director, Energy Products & Business Development, Earth Networks - WeatherBug

Paul Rauker, Americas Strategic Marketing Director, Honeywell

Adam Tichelaar, Director of Program Management for Connected Home Solutions, Amdocs

Steve Troisi, Big Data Business Value Assessment Consultant, Energy & Utilities Industry, IBM

MODERATOR

Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates

2:30 PM

Linear - CONNECTIONS at CTIA 2013 SponsorNetworking Break - Murano Foyer
Sponsored by Linear

Split Sessions

3:00 PM

 

Monetization of Connected Devices: Apps and Advertising - Murano, Room 3202

App developers have a range of monetization options. They can earn revenues through downloads, in-app purchases, in-app advertisements, or personalized recommendations. But the most effective revenue model and the methods most beneficial to service providers are not always clear. This session analyzes the different business models for recommendations and second-screen services, including fee-based apps, in-app purchases, and advanced advertising, and which strategies consumers prefer.

SPEAKERS

Thomas Ahn Hicks, Head of Business Development & Strategy, adRise

Steve Cho, Head of Service Strategy, Marketing, and E-Commerce, Samsung Media Solution Center America, Samsung

Jeff Siegel, SVP Worldwide Advertising, Rovi

Victoria Steinberg, Director, Connected Devices Advertising Strategy, YuMe

Paul Woidke, SVP Strategy, Advanced Advertising, NAGRA

MODERATOR

Heather Way, Senior Research Analyst, Parks Associates

A Castle in the Clouds: Building Revenues via the Personal Cloud - Murano, Room 3302

Initially, the personal cloud revolved around remote storage of content, with online services providing consumers with the ability to store and retrieve digital files online. Today, a variety of products and services continue to push the boundaries of the personal cloud. This panel examines new service opportunities in the personal cloud, emerging business models, consumer adoption, market challenges, and the future of the personal cloud.

SPEAKERS

Steve Bourgeois, VP Cloud Strategy, Ericsson

Ron Haberman, Co-Founder, CiiNOW, Inc.

Biju Nair, EVP & Chief Corporate Strategy Officer, Synchronoss

Scott Vouri, General Manager for Connected Life Products, Western Digital

MODERATOR

Brett Sappington, Director, Research, Parks Associates

Healthy Living in the Digital Home: Opportunities and Strategies - Murano, Room 3301

Consumers are turning to connected devices and apps to support new lifestyle choices and healthy behaviors. This demand is creating new opportunities in health and wellness-focused services, products, and app development. This session looks at the transformative impact of digital home technologies and mobile innovations on the healthy living industry. Speakers examine new offerings and products and the challenges surrounding consumer privacy and business models.

SPEAKERS

Jason Goldberg, President, IDEAL LIFE INC.

Jody Holtzman, SVP, Thought Leadership, AARP

Geeta Nayyar, Chief Medical Information Officer, AT&T ForHealth, AT&T

Kevin O'Connor, President, Logicmark

Raphaela O'Day, Ph.D, Director of Participation and Engagement Research and Insights, Wellness & Prevention, Inc., a J&J company

Kian Saneii, CEO, Independa

MODERATOR

Harry Wang, Director, Health & Mobile Product Research, Parks Associates

Split Sessions

4:00 PM

 

Mobile Carriers and the Consumer M2M Evolution - Murano, Room 3301

New interest from mobile carriers and a rapidly growing ecosystem of connected devices are disrupting the M2M industry and expanding M2M use cases into the consumer market. Consumers already are experiencing the leading edge of machine-to-machine communications in the form of connected CE, connected home applications, and connected cars. This session explores the ways in which greater mobile carrier involvement in the M2M industry will drive consumer-facing use cases forward and how consumer interaction with the “Internet of Things” will force the evolution of the M2M industry.

SPEAKERS

John Horn, President, Raco Wireless

Matt Jennings, Vice President - Digi Solutions Group, Digi International

David Jumpa, Chief Revenue Officer, Airbiquity, Inc.

Erik Kling, Vice President New Business Development, Vodafone

Stephen Snyder, VP, Business Innovation, Media & Telecom, Wipro Technologies

Larry Zibrik, Vice President, Market Development, Sierra Wireless

MODERATOR

Jennifer Kent, Research Analyst, Parks Associates

Content Delivery: Blending Mobile and Video - Murano, Room 3302

A growing consumer appetite for mobile video content and a willingness among content owners to make their programming available would seem to be a perfect combination for operators. However, despite advances in adaptive streaming and compression technologies such as HEVC, getting quality video to a changing array of mobile devices on multiple operating systems is difficult and expensive. This panel offers a deep look at the problem, suggests solutions, and takes a look at new developments on the horizon.

SPEAKERS

Kris Alexander, Chief Strategist, Connected Devices, Akamai

Dustin Encelewski, Director Product Marketing, Elemental Technologies Inc.

Rob Hickey, Vice President of Engineering, Azuki Systems 

Kerry Travilla, Senior Director of Technology, MobiTV

Jonathan Wilner, Vice President of Products, Ooyala

MODERATOR

Brett Sappington, Director, Research, Parks Associates

Second-screen Evolution: New Experiences and Usage - Murano, Room 3202

Every consumer experience now has a mobile component, from video view¬ing to social interaction, and these second-screen offerings tap into consumer expectations for ubiquitous access and control. This session addresses steps to improve the consumer experience, including the challenges in deploying and improving second-screen services and how content owners, TV service providers, and advertisers can benefit the most.

SPEAKERS

Sean Besser, EVP, Business Development, Partnerships & Strategy, GetGlue

Stacy Jolna, CMO, ConnecTV

Chris Kermoian, General Manager, Samsung Media Solutions Center America (MSCA)

David Schlacht, Sr. Director for Multimedia, DirecTV

DP Venkatesh, CEO, mPortal

MODERATOR

Heather Way, Senior Research Analyst, Parks Associates

5:00 PM

Premier Program - CONNECTIONS Sponsor 2013CONNECTIONS™ Networking Reception - Murano, Rooms 3205/3305
Sponsored by Parks Associates Premier Program
Premier Program Members: EcoFactor, Lowe's, MphasiS, Qualcomm, Sigma Designs, Support.com, and Sutherland Global Services

Tuesday, May 21

Building the Experience: Evolutionary Steps to Interoperability

8:30 AM

Big Data and Analytics: Analyst Perspectives - Murano, Rooms 3203/3303

Complimentary to CTIA Attendees - RSVP Required - Request a Pass

Join Parks Associates to discuss the most pressing issues facing the digital home industry. Topics include the influence of big data on the relationship with the consumer and its influence in home systems, advertising, and new media.

SPEAKER

Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates

9-11 AM

CTIA KEYNOTES
Featuring executives from Alcatel-Lucent, Adobe, General Motors, MicroStrategy, Qualcomm Technologies, Inc., Target, Telefónica S.A., and U.S. Cellular.

11:00 AM

Opening Comments: Mobile Devices and Apps Extending Usage in the Digital Home - Murano, Rooms 3203/3303

Apps and mobile devices are reshaping the landscape of the digital home. Mobile devices not only extend the entertainment platform but provide new revenue opportunities and control points. The app interface is becoming the model for interaction with home systems and premium content and will continue to influence and expand consumer use of CE devices.

Stuart Sikes, President, Parks Associates

11:15 AM

Integrating Connected Home Platforms with Connected Devices - Murano, Rooms 3203/3303

Internet-enabled devices are now common in the home. In response, nearly every OEM is developing a connected home strategy, creating applications that extend functionality and add new features and benefit to everyday products in markets including controls, energy, security, and home management. This session examines consumer demand and willingness to pay up-front and subscription fees for equipment and services. The speaker panel also analyzes different approaches for scalable platforms and the technologies that will enable the Internet of Things.

SPEAKERS

David Bercovich, VP, North America, AlertMe

Shane Dyer, President, Arrayent, Inc.

Kevin McGinnis, Vice President of Product Platforms & Services, Sprint

Alan Stoddard, Sr. Marketing Director, Honeywell Security Products Americas

Steve Shapiro, Vice President Product Solutions, ADT

Steve Wan, Senior Director Technical Marketing & Business Development, Qualcomm Inc.

MODERATOR

Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates

12:15 PM

Luncheon Keynote - Emerging Markets for IP Home Management - Murano, Rooms 3205/3305

Tricia Parks - Parks Associates - CONNECTIONS Keynote

Tricia Parks
CEO
Parks Associates

Parks Associates - CONNECTIONS Keynote

This keynote from Parks Associates addresses the market for new IP services rolling out, with market analysis and consumer research covering a variety of applications, including IP home management, security, and energy management.

1:15 PM

Welcome Back - Murano, Rooms 3203/3303

1:30 PM

Keynote - Adding Value to the Device Ecosystem through Content & Services - Murano, Rooms 3203/3303

Jonathan Kim - Samsung - CONNECTIONS 2013 keynote

Jonathan Kim
VP, Content & Services, Samsung Media Solutions Center (MSCA)
Samsung

Samsung - CONNECTIONS 2013 Keynote

The dream of the connected home is becoming a reality. Consumers are embracing “smart” devices, and Internet connectivity is now an expectation. As we strive to achieve the digital home paradigm, a challenge remains: How do we tie devices together and create a seamless user experience?

In this session, Jonathan Kim of Samsung Media Solutions Center America discusses the evolution of the multiscreen, multi-device user experience. He shares insights on Samsung’s approach to building value across their device ecosystem through innovative content services and discusses how a better consumer experience drives opportunities for manufacturers and content providers alike.

Split Sessions

2:00 PM

 

Mobile Payment Strategies: Reaching the Consumer - Murano, Room 3301

The mobile payment landscape is the Wild West - multitudes of start-ups and established companies have flooded the market with devices and applications addressing each step of the payment process – but consumer adoption is elusive. What will it take to reach the consumer? This session explores the state of the mobile payment ecosystem and addresses the obstacles to meaningful consumer uptake of mobile wallet applications.

SPEAKERS

John Boyd, Co-Founder and CEO, ShopSavvy

Jordan Lampe, Director of Communications, Dwolla

Tomasz J. Smilowicz, Global Head of Mobile Solutions, Citi

Erik Vlugt, VP Product Marketing, North America, VeriFone

MODERATOR

Jennifer Kent, Research Analyst, Parks Associates

Interoperability Inside the Connected Home: Realizing a Seamless Experience - Murano, Room 3202

Consumers will adopt home controls and management solutions at different times, from different manufacturers, through a variety of channels, with the expectation that everything will be able to connect and communicate. Interoperability is key to the long-term value proposition of home systems. Companies are attacking the interoperability problem from all sides, using protocols, gateways, and the cloud to provide a seamless user experience. This session examines efforts to simplify device installation and challenges to interoperability as the number of available solutions increases.

SPEAKERS

David Foote, CTO, Hitachi

Ashu Joshi, Product Manager Connected Life Solutions, Cisco

Purva R. Rajkotia, Director, Product Management - Standards & Regulation, Qualcomm Atheros; Board Member, HomePlug Alliance

Loren Shade, VP Marketing, Allegro Software

Mark Walters, Chairman, Z-Wave Alliance

MODERATOR

Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates

Evolution of the Smart TV - Murano, Room 3302

The rise of the smart TV has disrupted the entire video ecosystem. Depending upon your position in the market, the smart TV could be a new opportunity or an emerging threat. As penetration of smart TVs increases worldwide, the video industry must adapt. This panel discusses the impact and future of smart TVs as a platform for digital content, discovery, and apps. Speakers address several recent trends, including UltraHD/4K, partnerships among service providers and device makers, and future challenges and opportunities.

SPEAKERS

Henry Choy, Co-founder & Senior VP, Business Development, Net2TV Corporation

Kurt Hoppe, Director of Smart TV Innovation and Alliances, LG Electronics

Ed Miller, SVP, Video Services and Technologies, CableLabs

Pete Schwartz, Senior Director Product Management, VIZIO

MODERATOR

John Barrett, Director, Consumer Analytics, Parks Associates

3:00 PM

AlertMe - CONNECTIONS at CTIA 2013 sponsorNetworking Break - Murano Foyer
Sponsored by AlertMe

Split Sessions

3:30 PM

Competing for the Connected Home: What Channel Will Win? - Murano, Room 3202

Convergence around IP services and connected CE means that multiple channels are now competing for the consumer’s business within the utility, security, and home control industries. This session addresses new channels and platforms that are changing the approach to the home controls market, including new competition, the push for open standards, and successful strategies to drive consumer interest.

SPEAKERS

Stuart Lombard, President and CEO, ecobee

Kevin Meagher, Vice President & General Manager, Smart Home, Lowe's Companies, Inc.

Duane Paulson, Senior Vice President of Product and Market Development, Linear LLC

Ted M. Reguly, Director – Customer Programs and Assistance, San Diego Gas & Electric (SDG&E)

Brett Worthington, Director - Business Development, Ingersoll Rand

MODERATOR

Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates

Premium Video on Mobile Devices - Murano, Room 3301

Netflix has been successful in moving its video services onto mobile screens, dominating delivery of long-form content to tablets and smartphones. This session examines consumer habits in video consumption and looks at different ways pay-TV providers can reclaim space in mobile content delivery.

SPEAKERS

Metodi Filipov, Managing Director, iMediaShare

Solomon Israel, Head of Customer Engagements, TV & Media Practice, Ericsson

Albert Lai, CTO, Media & Broadcast Solutions, Brightcove

Larry Ma, Sr. Director, Digital Home Solutions, ZTE

Greg Owens, Marketing Director, Customer Experience Solutions, Alcatel-Lucent

MODERATOR

John Barrett, Director, Consumer Analytics, Parks Associates

Consumer Tech Support: Advanced Tools and Infrastructure - Murano, Room 3302

The digital home includes a myriad of connected devices that share computing resources and information, making it difficult for consumers and technicians to isolate technical issues through traditional solutions. This panel analyzes emerging backend technologies that foster greater efficiencies in diagnostics, troubleshooting, and resolution as well as self-help tools and other aspects of service automation driving the tech support market.

SPEAKERS

Jeff Abramowitz, Founder and CEO, PowerCloud Systems

Scott Hardgree, Senior Director - Product Management - Premier Support, Asurion

Christopher Horning, SVP & Global Head, Solution Engineering, CSS Corp

Frank LaBarbera, SVP of Sales and Marketing, Affinegy

Kurt Thielen, CEO, UpdateLogic

MODERATOR

Patrice Samuels, Research Analyst, Parks Associates

4:30 PM

Cisco - CONNECTIONS at CTIA sponsorNetworking Reception - Murano, Rooms 3205/3305
Sponsored by Cisco

Wednesday, May 22

Leveraging Connected and Mobile Devices for Content and Controls

8:30 AM

The Changing Connected CE Environment - Analyst Perspectives - Murano, Rooms 3203/3303

Complimentary to CTIA Attendees - RSVP Required - Request a Pass

Join Parks Associates and our expert analyst teams to discuss the most pressing issues facing the digital home industry. Topics include the future of connected CE as consumers continue to adopt tablets, smartphones, and smart TVs - and if new form factors such as the ultrabook can challenge established platforms.

SPEAKER

Brett Sappington, Director, Research, Parks Associates

9-11 AM

CTIA Keynotes
Featuring executives from Deutsche Telekom, Rovio Entertainment Ltd., SocialRadar, and Walmart

11:00 AM

Welcome: Growth of Connected Devices, Services, and Support - Murano, Rooms 3203/3303

The growth of connected devices is resulting in new services for consumers, including home management, multiscreen video, and tech support. This short overview highlights the new opportunities in these markets.

Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates

11:15 AM

Extending the Customer Relationship through Tech Support - Murano, Rooms 3203/3303

The fragmented nature of today’s technical support market presents an opportunity to deliver additional value by offering comprehensive services that displace and consolidate the components consumers currently use. This session examines consumer support interests and needs. Speakers discuss how the expansion of tech support business models creates opportunities for service providers, CE manufacturers, and retailers to build long-term relationships with consumers.

SPEAKERS

Joe Buggy, Senior Vice President, Customer Lifecycle Management Services, Sutherland Global Services

Manoj Chandiramani, Vice President - Technical Solutions Group, Quatrro Global Services

Larry Gordon, President, iYogi

James Morehead, VP Product Management and Corporate Marketing, Support.com

More Speakers TBA

MODERATOR

Patrice Samuels, Research Analyst, Parks Associates

12:15 PM

Lunch - Murano, Rooms 3205/3305

1:15 PM

The Price of Victory: The Future for Video Services - Murano, Rooms 3203/3303

Today’s consumers have embraced the multiscreen service standard and expect all connected screens to deliver video content. Pay-TV operators must balance consumer viewing trends with the realities of traditional business models and licensing agreements. As a result, all of the players in the video ecosystem are measuring the costs and placing their bets on the future for video services. This session highlights consumer adoption and forecasts for operator-provided multiscreen services. The panel examines the growth of multiscreen services, the changing roles of ecosystem players, trends in CE and content services, the partnership opportunities among the hardware and service industries, and the potential winners and losers in the race for the consumer’s pocketbook.

SPEAKERS

Jim Denney, VP Product Marketing, TiVo Inc.

Ben Huang, Director, Marketing, Microsoft

Joseph Lawson, Director Content Strategy and Acquisition, Verizon

Tom Williams, Vice President, Marketing and Business Development, ARRIS

David Yates, Director, Service Provider Video, Cisco

MODERATOR

Brett Sappington, Director, Research, Parks Associates

2:30 PM

Keynote - Thoughts from the Dream Factory: Opportunities and Issues with High-Value Entertainment Content on Mobile Devices - Murano, Rooms 3203/3303

John Penney - CONNECTIONS 2013 Keynote - Starz

John Penney

EVP, Strategy, Business Development, & Worldwide Distribution

Starz

Starz - CONNECTIONS 2013 Keynote

A discussion of the global opportunities and constraints to supplying first-run TV and movie content to mobile devices. The talk highlights pre-existing conditions and business models that argue for and against more premiere entertainment content making its way to mobile devices sooner after initial TV airing or theatrical release.

Split Sessions

3:15 PM

 

Search, Discovery, Recommendation: New Revenues and Experiences - Murano, Room 3301

Search, discovery, and recommendation are important functions in monetizing content on entertainment devices and maximizing the space on a connected screen. So far, neither consumers nor operators have found one appealing platform. A new crop of solutions help user interfaces (UIs) provide better organization, customization, and personalization while managing multiple streams of content. This session addresses the opportunities to service providers, app developers, content owners, and advertisers in building the best user interface and challenges in integrating the interface into multiple entertainment platforms.

SPEAKERS

Amit Bagga, Chief Scientist, Comcast Metadata Products and Search Services, Comcast Cable

Gabriel Berger, SVP of Sales, Digitalsmiths

Michael Earle, CEO, aioTV Inc.

Nakul Arora, Director of Product Management, Samsung Media Solutions Center America (MSCA), Samsung

Priya Rajagopalan, VP, Product Management, Rovi

MODERATOR

Brett Sappington, Director, Research, Parks Associates

New Opportunities for Service Providers: Home Management Services - Murano, Room 3302

The growing ecosystem of connected products for the home opens up many options for service providers. Companies have to decide which services will generate recurring revenue and improve loyalty. This session examines new service options including energy management and home monitoring, hardware partnerships, and the trends in consumer interest, including the role of mobile and portable devices.

SPEAKERS

Dave Davies, Director Product Strategy and Management, Cisco

Paul Dawes, EVP, Security & Telecommunications Division, iControl Networks

Dan Flagler, Manager Product Development, Verizon

Andreas Martschitsch, Board Member, myStrom, Swisscom

Wayne Ward, Vice President – M2M Group, Sprint Nextel

Jeff Wilson, Director of Product Management, NETGEAR

MODERATOR

Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates

4:15 PM

Future Technologies & Solutions: Investment Perspectives - Murano, Room 3302

A panel of the leading investors in the connected home industries discuss the state of the market and analyze the future solutions they find the most intriguing and exciting.

SPEAKERS

Stephen Blum, President, Tellus Venture Associates

Ian Ing, Vice President, Senior Research Analyst, Lazard Capital Markets

Mohanjit Jolly, Managing Director, Draper Fisher Jurvetson

Michael Lee, General Partner, Rogers Venture Partners

Eric Zimits, Managing Director, Granite Ventures

MODERATOR

Stuart Sikes, President, Parks Associates

Thursday, May 23

Visit the Connected Home Pavilion

9:30 AM

Exhibit Hall Opens

9:30 AM

CTIA Keynote
Featuring a Fireside Chat with Ashton Kutcher