April 17-18 | Dallas, TX
Meeting will be hosted in Prairie Ballroom A-C; Exhibits in Bluestem.

April 17  Parks Associates Pre-Show Workshop  -  Prairie Ballroom A-C                         

Welcome: The BIG Opportunity

IoT sensors and devices capture data and perform tasks, communicating over IP and other protocols with cloud or local systems to create intelligent systems and enable automation. These solutions support a wide variety of use cases, enabling more functionality while saving companies money and increasing revenue opportunities. Parks Associates provides an overview of the BIG opportunity in MDUs.

Jennifer Kent, VP, Research, Parks Associates

Broadband in Buildings: Bulk Services and Wi-Fi - New Market Opportunity Research Presentation

Smart Wi-Fi technology, mesh networking products, and new cybersecurity solutions have also become increasingly important as consumers require private spaces in every room of their household to conduct their business. This research presentation highlights Parks Associates’ latest research on demand and opportunity for bulk broadband services in buildings.

Kristen Hanich, Director of Research, Parks Associates

What Do Property Managers Want Industry Presentation

Resident requests are a key motivator for property managers and owners in deploying smart home solutions. The top five most requested features are automated lighting, smart appliances, increased levels of security in common areas, increased broadband speed, and remote access to residential units. This session highlights perspectives from industry players on the ideal solutions for property managers and owners.

Matt Passalacqua, Sr. Market & Network Expansion Manager, Astound

Scott Theeringer, CEO and President, M&A Development Services

Travis Willis, Senior Product Manager, dormakaba Americas

Moderator: Chris White, Research Director, Parks Associates

Coffee & Networking  -  Bluestem

What Do Residents Want Research Presentation

Consumers have a growing expectation for smart home technology, and these new devices help differentiate with modern lifestyle marketing and practical benefits.

Chris White, Research Director, Parks Associates

IoT Platforms: Creating New Service Opportunities  Industry Presentation

To maximize success, integrations and partnerships will be critical for service providers to create a holistic experience for consumers in multifamily. Integrating smart home devices will allow for the creation of fully connected systems in a property, as well as for the resident experiences. Consumers now expect advanced technology solutions that would require a platform to enable new services, like energy management, video storage and verification, access / control applications and more. These industry presentations highlight key solutions and vision for a connected experience.

Charles Hadsell, CEO, ePropertyCare

Jim Jacobellis, SVP, Alef Edge

Bradley Stutzman, CEO, O3 Energy

Moderator: Jason Paris, VP, Business Development, Parks Associates

Workshop Close and Lunch
Sponsored by Nice

April 17 Smart Spaces & New Tech Expanding Value -Prairie Ballroom A-C

Welcome and Opening Comments

The future of housing is connected. Consumers increasingly expect their homes, offices, and virtually anywhere they go to have smart solutions that are convenient, green, and secure and built upon a reliable and high-performing home network. Parks Associates provides opening comments on the role of technology in smart spaces and specifically in the MDU market.

Elizabeth Parks, President and CMO, Parks Associates

Opening Session: Adding Tech to Buildings

Multi-dwelling unit (MDU) property owners and managers, made up of smart apartments and smart condominiums, senior living, and student housing, are evaluating and investing in technology that opens a new generation of property management and resident experience. This opening session, featuring leading industry players, addresses the challenges and opportunities of adding tech into buildings.

Mike Branam, Director of Multifamily Sales, PointCentral

Robert Cerbone, VP Product Management and Marketing, CTS, Part of the OnGo Alliance

Ted Maulucci, President, SmartONE Solutions Inc.

Hrag Ohannessian, SVP of Global Sales Home Automation, Security & Hospitality, Universal Electronics

Travis Willis, Senior Product Manager, dormakaba Americas

Moderator: Jennifer Kent, VP, Research, Parks Associates

Broadband Services and Role of Connectivity

Service providers have an inherent advantage in that they have an existing relationship with the MDU, particularly if they already supply bulk internet services. With the new FCC ruling to prohibit exclusive revenue-sharing agreements between ISPs and MDUs, bulk internet agreements allow MDUs to re-capture this lost revenue stream while improving the resident experience. This session addresses the role of broadband services, including managed Wi-Fi networks, adoption of smart home devices, and the competitive MDU market.

Scott Buehrle, VP, MDU Sales and Strategy, Frontier Communications

Hannah Greenberg, CEO, Eleven Software

Kristine Hedlund, Director, New Development and Major Accounts, Cox Communities

Fred Lutz, CEO, BAI Connect

Chris Rothey, VP, Multifamily Product Solutions, Xfinity Communities

Dan Terheggen, CEO, Smartaira

Moderator: Kristen Hanich, Director of Research, Parks Associates

Networking Break
Sponsored by Eleven Software

Keynote

John Butrim Vice President, Multifamily, Builder & HOA ADT

Moderator: Elizabeth Parks, President and CMO, Parks Associates

Building Owner and Property Manager Perspectives

The ability to attract and retain residents, increase rent, and improve property security are the leading benefits that can prompt smart home device adoption. But the most important factor for smart home vendor selection is the integration of smart home systems into existing property management systems. This session highlights leading owner and property manager expectations for adding new tech to buildings and what services are most important.

Duncan Cannon, Director of Building Technology, Cortland

Jim Conti, Vice President of Sales and Marketing, Nimbio

Brad Huber, VP and Chief Engineer, Brivo

Michele McWilliams-Tate, National Director of Leasing, Toll Brothers

Moderator: Elizabeth Parks, President and CMO, Parks Associates

Industry Wrap-Up

Parks Associates’ team takes the stage to highlight key insights shared throughout the day and answer audience questions.

Kristen Hanich, Director of Research, Parks Associates

Jennifer Kent, VP, Research, Parks Associates

Elizabeth Parks, President and CMO, Parks Associates

Chris White, Research Director, Parks Associates

Networking Reception
Sponsored by Cox Communities

April 18  Leveraging Tech in Smart Spaces  -  Prairie Ballroom A-C

Registration Open
Sponsored by ADT Multifamily

Networking Breakfast
Sponsored by Blink Charging

Welcome:  Investing in the Building of the Future

Businesses looking to deploy tech solutions must also keep in mind operational efficiencies and their five-to-ten-year technology roadmap. Scalability and adaptability are essential. This session examines new requirements as building managers and owners look to enable new solutions that provide personalization and new services that focus on safety and security.

Elizabeth Parks, President and CMO, Parks Associates

The Big Picture: What’s Driving Growth and How Fast Will it Happen

Partnerships will be a core part of tech-enabled services in MDUs. Device vendors must understand how the need for dedicated networks, integration with property management software, and security and privacy concerns impact properties’ willingness and ability to implement smart solutions. Solution vendors must also create proposals that adequately demonstrate the business benefits of smart solutions and meet property manager and owner expectations for ROI. This session addresses the near- and long-term future for tech in MDUs.

Tom Bumpass, Executive Director, Technology & Business Systems, Greystar

Michael Doucette, VP Connected Venues, Blueport

Kyle Finney, Business Development Manager, Arize

Reza Raji, SVP of the IoT Division, Vantiva

Paul Williams, Chief Product Officer, Nice North America

Moderator: Elizabeth Parks, President and CMO, Parks Associates

Visionary Spotlight: Fireside Chat

Guillermo Rivas Vice President of New Business Development Cox

Moderator: Jennifer Kent, VP, Research, Parks Associates

Coffee & Networking
Sponsored by LiftMaster

Access and Control Systems: Beyond Security

Property managers find smart home use cases that prevent theft and burglary most appealing. Parks Associates data consistently finds that security/safety use cases resonate among all US internet households, and we anticipate seeing networked cameras added to more properties. Smart cameras are the most prevalent smart home devices installed in common areas, but smart light bulbs/lighting are popular in units and common areas, highlighting the strength of the security and safety value proposition. This session addresses the solutions beyond access control and their value to residents and property managers.

Jen Macias DeMeyer, VP of Growth, Homebase.ai

Mark Eckroth, Head of Multifamily Sales, Deako Lighting

Preston Grutzmacher, Residential Business Leader, SALTO Systems

Jennifer Lytle, Vice President and General Manager of Commercial Emerging Business, Chamberlain Group

Moderator: Jennifer Kent, VP, Research, Parks Associates

Keynote -Strategies for Success: How Property Technology Deployment is Transforming the Real Estate Landscape for Owners, Operators, and Investors

	Robert Grosz President World Cinema
As the real-estate industry becomes increasingly tech-focused, investing in experience-driving technologies is more important than ever. Explore the role of PropTech, with a specific focus on how to strategically invest in technologies that enhance the customer experience from the lenses of property owners, investors, and operators. We will dive into the understanding of opportunities and challenges associated with property technology deployment, and practical strategies for integrating these technologies into their operations to drive success.

Moderator: Elizabeth Parks, President and CMO, Parks Associates

Lunch
Sponsored by Vantiva

Research Presentation

Parks Associates research team shares insights on the growing revenue opportunity directly related to technology in buildings – from hospitality to apartments to student housing and senior living. This presentation quantifies the opportunity and highlights challenges with integration.

Kristen Hanich, Director of Research, Parks Associates

Energy Management and Indoor Air Quality: Healthy Environments

Energy management savings are a huge driver for consumers and property owners. In addition, there is growing demand for clean air. These solutions include smart thermostats, as well as smart outlets, smart lights, and connected HVAC systems. This top value proposition offers an important benefit to reduce OPEX—smart lighting and energy management solutions allow managers to remotely adjust lighting and temperatures in unoccupied units. This session addresses the implementation of new tech related to energy management and healthy air solutions.

Joel Berntsen, Vice President, Channels & Partnerships, Vutility

Michael Ham, Co-Founder & President, RePure

Jeff Hendler, CEO, Logical Buildings

Adam Miller, VP, Microgrids, Sunnova

Mary Nitschke, Vice President of Sustainability, RealPage

Moderator: Chris White, Research Director, Parks Associates

Insurance and Building Tech

New tech solutions can reduce risks from theft and losses or damage from inclement weather or malfunctioning equipment. The extent of these use cases depends on the equipment and levels of integration, but they offer a variety of opportunities to secure the property. While the main benefit is mitigation from loss, some insurance companies are starting to offer discounts for smart solutions, notably in the single-family housing sector. This session addresses the impact of proptech on insurance and MDUs.

Ken Deering, CEO, iGuard Home Solutions

Jeff Morrison, Vice President, Aquana Water Protection Systems

Dustin Orr, General Manager, ZoJacks Flood Prevention Systems

Moderator: Kristen Hanich, Director of Research, Parks Associates

Networking Break
Sponsored by Aquana

Amenities: EV Charging and Parking  Deliveries, and Community Services

As tech advances, new services are required and in demand, including EV charging and delivery services. As EV adoption grows, consumers will look to apartments to provide charging stations, and property developers will turn to sensor-based technologies to help manage the experience. The new reliance on ecommerce creates demand to offer secure delivery options as well. This session examines the new opportunities to provide added value for residents.

Rebecca Gutierrez, VP of Marketing and Public Relations, Blink Charging

Michael Hughes, Chief Revenue Officer, ChargePoint

Ryan Kimura, Senior Vice President of Strategic Partnerships, Premier

Eric Roseman, Chief Revenue Officer, Xeal Energy

Hooman Shahidi, President and Co-Chief Executive Officer, EVPassport

Moderator: Chris White, Research Director, Parks Associates

Keynote

Tom Bumpass Executive Director, Technology & Business Systems Greystar

Moderator: Jason Paris, VP, Business Development, Parks Associates

The Integrator Opportunity: Bringing it all Together

The MDU market offers significant revenue potential with benefits for multiple players, including MDU owners and their staff and residents. With careful consideration to connectivity networks, integration with property management software, resident security and privacy, and training and support, vendors can offer a comprehensive solution that meets the needs of the different stakeholders and will tap into the full revenue-generating potential of this market. This session provides the integrator perspective including opportunities and challenges.

Sharon Douglass, Vice President of National Accounts, Cox Communities

Morgan Hertel, VP of Technology and Innovation, Rapid Response Monitoring

Ben Nowacky, Chief Product & Technology Officer, HappyCo

Moderator: Jennifer Kent, VP, Research, Parks Associates

Networking Reception

July 20 | Virtual: PropTech Market Evolution: Senior and Student Housing 

Welcome and Analyst Insight

IoT in Student Housing: Safety, Health, Sustainability

Fireside Chat: Visionary Spotlight

New Era of Senior Living: Tech-enabled Properties

Closing Comments

Oct 5 | Virtual: Hospitality Market: Tech Driving New Value

Welcome, Analyst Insight and Panel: Hospitality Market: Tech Driving New Value

Use Cases Driving Demand: Safety, Health, Sustainability

Closing Comments

Nov 30 | Virtual: Investment and Expansion in Smart Spaces

Welcome and Analyst Insight

Platforms Enabling New Services

Fireside Chat: Visionary Spotlight

Opportunities & Challenges with Growth in MDU Market

Closing Comments