Tuesday, August 02, 2011

Broadband Providers Realizing Powerful New Roles through IP-Based Home Monitoring Services

Parks Associates analysts say broadband providers are well-positioned to tap into this market due to their existing infrastructure and ongoing customer relationships, and their field operations can enable a range of digital home management services.

"With the popularity of smartphones, tablets, and other Web-enabled devices, consumers are carrying a link to their home systems," said Bill Ablondi, director, home systems research, Parks Associates. "Widespread availability of broadband is also disrupting the traditional business model of security companies and introducing new competition from service providers, who are leveraging their networks to create new services and expand ARPU. These Internet-connected security systems are bringing new customers into what was a relatively stagnant consumer base.”

From the article, "Broadband Providers Realizing Powerful New Roles through IP-Based Home Monitoring Services"

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