It’s been bandied about for 30 years — just about as long as I’ve been in this industry — but it’s still a hot topic and I have yet to see a solid solution. Interoperability is a key issue that keeps coming up. I heard it debated just last week at my favorite industry event, Connections, produced by Dallas-based Parks Associates.

“Interoperability is the next thing, but it’s really hard to make it happen,” said Yilan Jiang, senior research manager at Parks Associates. The interesting thing is that I first learned this term more than 25 years ago at a Connections conference.

From the article "Interoperability: A Big Word For a Simple Concept" by Helen Heneveld.

Next: What dealers need to know to keep their customers cyber-secure.
Previous: How to Find Success in the Residential Security Market

Be the first to leave a comment.

Have a comment? Login or create an account to start a discussion.