Thursday, August 19, 1999
Phone Companies Combine Familiar Services for New Call Waiting ID
The service [call waiting ID] is likely to be most popular among those who use both caller ID and call waiting, especially in households with just one phone line, according to Hongjun Li, telecommunications analyst at Parks Associates, a research and consulting firm in Dallas. In 1998, about 19% of all U.S. households subscribed to both call waiting and caller ID, according to a Parks Associates survey of more than 1,500 homes.
From the article "Phone Companies Combine Familiar Services for New Call Waiting ID," by Elizabeth Douglass.
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