Apple Daily Report

Smart TVs, DVRs, smart thermostats, and other new connected devices are an emerging market for tech support services, according to Parks Associates’ consumer research. “Technical Support for Emerging Devices” reports over 25% of U.S. broadband households value support service for at least one of these “emerging” devices, with 17% interested in support for multiple devices.

“Emerging” devices in this consumer study are specifically defined by Parks Associates as smart TVs, co ...read more

The demand for interactive and personalized television services will push annual worldwide set-top box shipments over 200 million by 2013, as providers overhaul their current base with next-generation models, according to the Parks Associates research group.

The firm said in a 2009 report that the global digital transition and new distribution channels like DTT, IPTV, and over-the-top video services will intensify competition in the television service market. Carriers and ma ...read more