Billing & OSS WorldWednesday, March 19, 2014Customers Demand QOS For OTT TV Traditional TV service providers shouldn't assume that over-the-top providers are getting off easy in the court of public opinion. Consumers expect the same TV user experience throughout their home, regardless of whether the service is offered via over-the-top, managed operator network, satellite or other type of delivery. Expectations also remain the same regardless of the receiving device, including set-top box or connected CE device. That's what Parks Associates, the ...read more
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