Energy WireWednesday, February 19, 2014Time-of-use billing produces more satisfied customers -- report The study from Parks Associates found 53 percent of respondents who get electricity bills and receive free power during nights or weekends were "very" satisfied with their plans. Forty-eight percent of those who see rewards for reducing energy at certain times also reported being very satisfied, as did 40 percent of people who have time-of-day pricing. Thirty-four percent of households not in those sorts of plans described themselves as very satisfied, according to the repor ...read more
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