TotalTelecom

Friday, March 19, 2004

Slower growth in U.S. broadband uptake ahead - study

Kurt Scherf, VP of research at Parks Associates, reiterated the message that service providers need to emphasis service bundles not high-speed access in order to mop up the remaining dial-up users. The value is in one service, one bill, reduced cost, he told TOTAL TELECOM. He noted that Cox Communications has seen churn drop to less than 1% since offering a bundled service compared with 3% before.

To date the fixed broadband providers have not been concentrating on the vast ru ...read more

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