Blog articles from 01/2021

Parks Associates recently hosted its 15th annual CONNECTIONS TM Summit: Smart Home Growth Strategies. The conference took place virtually January 14, in cooperation with CES® 2021. This one-day event featured sessions on smart home technology and services, connected health, data privacy, value-added services, and home security. During the session, Privacy and Security: Protecting Consumer Interests , Parks Associates Senior Analyst, Patrice Samuels , moderated a panel of...

Parks Associates recently released the Market Snapshot, Voice as a Lifeline and the Transformation of Home Telephony , which explores how home telephony is transforming in ways that provide renewed validation of legacy technologies even while new technologies accelerate adoption. The whitepaper, developed in partnership with DECT Forum , reports that North American and European telecommunications providers have seen a significant increase in home telephony beginning last year with the...

The COVID-19 crisis caused a massive increase in telehealth and health tech adoption among both consumers and care professionals. The industry was judged to have undergone five to ten years of changes within the span of just several months in some cases. Use of health technology has become normalized among care providers and among consumers, and changes in regulation and reimbursement point to permanent shifts in the way healthcare is conducted going forward. In May 2020, the...

Over the past 10 years, the technical landscape of US households has evolved significantly. The technical composition inside the home is different in several ways, and old models of break/fix support no longer meet consumer needs. The tools and the types of support services needed have changed. According to Parks Associates research, US broadband households now have an average of 9.1 computing and entertainment devices, 1.2 connected health devices, and 2.0 smart home devices....

The COVID-19 pandemic has turned the healthcare ecosystem on its head. Care providers and health systems have leaned on technology to provide much needed care to patients at home, through telehealth consultations and remote patient monitoring programs. Similarly, public health officials look to technology to help slow the spread of the virus itself, through smartphone-based contact tracing and proactive wellness monitoring, or televigilance.   Register now...

New product and service announcements at CES 2021 last week revealed that virtual healthcare solutions are at the forefront of healthcare, due in part to the COVID-19 pandemic. Extensive regulatory modifications, combined with changing consumer preferences regarding in-person versus remote care, have created a significant shift in the market, and very quickly. In Q2 2020, Parks Associates research found 41% of US broadband households used a telehealth service, a nearly triple...

Recent Parks Associates data finds more than 50% of US broadband households own at least one smart TV and the company’s earlier research found 77% of smart TVs among US broadband households are now connected to the internet. New product announcements from top smart TV brands at last week’s CES 2021 reveal that while 4K TV is still popular, these brands are also focused on new technologies and improved smart TV features that will push the smart TV to the front of the in-home video...

Parks Associates data finds one-third of smart device owners in US broadband households have increased usage of their devices during the COVID-19 pandemic, including 46% of smart door lock owners. Brand announcements at CES 2021 last week revealed companies are continuing to develop products in efforts to drive demand in the smart home ecosystem during COVID-19 and beyond. Among the latest announcements, Parks Associates found these noteworthy: Alarm.com, who...