"patient engagement" articles

Prior to the pandemic, few local physicians’ practices offered telehealth or remote visits, and few if any hospital systems ran telehealth or remote patient monitoring programs at scale. In 2020 and 2021, much like patients themselves, care providers and health systems had little choice but to make heavy use of telehealth. With in-person elective visits gone and social distancing keeping many patients at home, providers stood to lose much of their revenue streams if they did not act...

Both seniors and caregivers are reactive purchasers of senior assistive technology, including PERS devices. The search for a solution typically begins only after an emergency occurs or when a senior is suddenly living alone after the death of a spouse. Fear-based marketing often plays into these scenarios, portraying a helpless senior unable to contact a loved one after falling. Though the original “I’ve fallen and I can’t get up!” commercial aired 30 years ago, the phrase remains...

Connected health sensors and devices are critical to expanding the applications of care in the home. While remote patient monitoring platforms have not yet scaled to the same extent as virtual visit solutions, they are highly in demand by care professionals, and consumer experience with connected health devices and sensors in the home is growing rapidly.     Parks Associates research reveals that as of Q2 2021, 40% of adult heads-of-broadband households report...

Consumer familiarity with telehealth services and remote care is increasing across all demographics according to Parks Associates extensive consumer research. While the average telehealth user is 44 years old and likely to have children in the home, telehealth use has increased substantially across all demographic groups. Parks Associates Q2 2021 consumer data reveals the following changes in US broadband households: 54% of households with an annual income of less than...

Telemedicine and on-demand virtual care services provide a remote solution for physician visits, transitional care after a hospital discharge, and ongoing chronic care management, which can lower costs for both patients and providers. These services are also incredibly convenient for consumers and can expand access for those who have difficulty getting to the doctor, whether due to distance, scheduling, or condition. Telemedicine provides the convenience and efficiency of not...

Parks Associates’ continues its ninth-annual Connected Health Summit: Consumer Engagement and Innovation  with the virtual session, Telehealth and Remote Monitoring: Health to Home , on Thursday, March 24, from 11:00 AM to 1:30 PM CT.  Iris Berman , Vice President, Telehealth Service,  Northwell Health will be featured for the interactive panel Telehealth Use and Growth at  11:15 AM CT, which addresses the shifts in the telehealth experience as the...

Parks Associates recently hosted the Connected Health Business Models session as part of the Connected Health Summit virtual series. The session featured the firm’s latest data and insights from industry executives on the shifts in healthcare as the market moves towards a value-based care system. During the presentation, Digital Health Transformation: Shifting Business Models , Kristen Hanich , Senior Analyst, Parks Associates highlighted the firm’s latest research on...

Telehealth service use and availability is expanding, driven by consumer demand and increasing avenues for reimbursement. According to Parks Associates consumer data, 59% of consumers are interested in remote care, with phone and voice chats being the most popular consultation option. The firm also finds that ~6.5 million U.S. broadband households used an online video consultation with a health care professional in lieu of a traditional office visit in a 12 month period. With younger...