Consumers and Time-of-Use Tariffs

Smart meter deployments are expected to reach 90M by 2020, creating an opportunity for utilities to use pricing as a DR tool. Time-of-use, demand charges, and real-time pricing all create incentives for consumers to shift load, but shifting consumers to variable rate plans has been a challenge. This research examines consumer preferences related to TOU rates and their impact on consumer behavior.
 

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Consumer Analytics: Home Energy Management Track

Executive Summary

Industry Insight

Key Findings and Market Impact

Energy Saving Actions Taken Over the Past 12 Months (Q4/16)

Energy Behavior Segments (Q4/16)

Energy Bill Segment (Q4/16)

Parks Associates Technology Adoption Segments

Time-of-Use Familiarity

High Familiarity with Energy Programs Offered (2014 - 2016)

Familiarity with TOU Plans (2014 - 2016)

Familiarity with TOU Plans by Energy Behavior Segment (Q4/16)

Familiarity with TOU Plans by Technology Adoption Segment (Q4/16)

Familiarity with TOU Plans by Energy Bill Segment (Q4/16)

Time-of-Use Tariffs

Time-of-use Tariff Preference (Q4/16)

Time-of-use Tariff Preference by Familiarity with TOU Plan (Q4/16)

Time-of-use Tariff Preference by Energy Behavior Segment (Q4/16)

Time-of-use Tariff Preference by Technology Adoption Segment (Q4/16)

Time-of-use Tariff Preference by Energy Bill Segment (Q4/16)

TOU Tariff Preference by Age, Gender, Household Income, & Education (Q4/16)

TOU Preference by Home Type, Population Density, & Ethnic Heritage (Q4/16)

TOU Preference by Attitudes about Lifestyle and Technology (Q1/17)

No Risk Option

Reason for Not Choosing Variable Rate Plan (Q2/13)

No-risk Trial Plan Preference (Q4/16)

Potential TOU Reach with Risk-Free Trial (Q4/16)

Potential TOU Reach with Risk Free Trial by Energy Behavior Segment (Q4/16)

Potential TOU Reach with Risk Free Trial by Technology Adoption Segment (Q4/16)

Potential TOU Reach with Risk Free Trial by Energy Bill Segment (Q4/16)

Peak Period Preference

Desired Time for Peak Rates (Q2/13)

3-hour vs. 6-hour Peak Period Preference (Q4/16)

3-hour Peak Period Preference by Energy Behavior Segment (Q4/16)

6-hour Peak Period Preference by Energy Behavior Segment (Q4/16)

3-hour Peak Period Preference by Energy Bill Segment (Q4/16)

6-hour Peak Period Preference by Energy Bill Segment (Q4/16)

3-hr vs. 6-hr Peak Period Preference by Age, Gender, Income, & Education (Q4/16)

Behavioral Impact of TOU

Planned Behavioral Impact of Time-of-use (Q4/16)

Planned Behavioral Impact of Time-of-use by Energy Behavior Segment (Q4/16)

Planned Behavioral Impact of Time-of-use by Technology Adoption Segment (Q4/16)

Planned Behavioral Impact of Time-of-use by Energy Bill Segment (Q4/16)

Impact of TOU on Intent to Purchase Smart Products

Intention to Purchase Smart Products for TOU (Q4/16)

Intention to Purchase Smart Products for TOU by Familiarity with TOU Plan (Q4/16)

Intention to Purchase Smart Products for TOU by Energy Behavior Segment (Q4/16)

Intention to Purchase Smart Products for TOU by Technology Adoption Segment (Q4/16)

Intention to Purchase Smart Products for TOU by Energy Bill Segment (Q4/16)

Intention to Purchase Smart Products for TOU by Age, Gender, Income, & Education (Q4/16)

Intention to Purchase Smart Products for TOU by Children at Home, Marital Status, Region, & Home Size (Q4/16)

Intention to Purchase Smart Products for TOU by Residence Type, Population Density, & Ethnic Heritage (Q4/16)

Appendix

Publish Date: 3Q 2017

Slides: 63


Authored By:
Tom Kerber - Senior Director, IoT Strategy and Custom Research
Yilan Jiang - Senior Director of Consumer Analytics
Patrice Samuels - Sr. Manager, Market Research
Katherine Li - Data Analyst
David Mitchel - Research Analyst

Published by Parks Associates
© September 2017 Parks Associates | Dallas, Texas 75248

All rights reserved. No part of this book may be reproduced, in any form or by any means, without permission in writing from the publisher.

Printed in the United States of America.

Disclaimer
Parks Associates has made every reasonable effort to ensure that all information in this report is correct. We assume no responsibility for any inadvertent errors.
 

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