- Smart Home Products and Services
- CE Devices and Mobility
- Residential Security
- Broadband and Entertainment Services
- Smart Energy Management
- Entertainment Content
- Wellness and Independent Living
- Global Connected Living
- Support Services
Core Research Areas
Related ResearchPrimary ResearchSubscribe TodayThe Parks Points newsletter features all aspects of our research, including smart home, IoT devices, entertainment and digital media, security, energy, health, and consumer data. Subscribe Now | Evolution of Support Services: Global Trends and OutlookDownload Table of Contents (PDF) 1.0 Report Summary 1.1 Purpose of Report 1.2 Scope of Report 1.3 Research Approach/Sources 2.0 Drivers of Support Needs 3.0 Device Adoption 3.1 Computing and Entertainment Devices 3.2 Smart Home Devices 3.3 Connected Healthcare Devices 4.0 Device Problems 4.1 Connected Computing and Entertainment Device Problems 4.2 Smart Home Device Problems 4.3 Connected Healthcare Device Problems 5.0 Use of Support Resources 5.1 Self-Support versus Professional Support 5.2 Paying for Support 5.3 Support Subscriptions 6.0 Trends and Outlook 6.1 Proactive and Personalized Support 6.2 Reducing Customer Effort Using Technology 6.3 Social Support Initiatives 6.4 Cognizant of Security 7.0 Forecast 7.1 Forecast Methodology 7.1.1 Setup and Installation Services 7.1.2 One-time Support Services 7.1.3 Subscription Services 7.2 North America 7.3 Western Europe 7.4 Asia-Pacific 8.0 Implications and Recommendations 9.0 Appendix 9.1 Glossary 9.2 Index 9.3 Image Sources
Global Computing and Entertainment Device Penetration Publish Date: 4Q 2016 Pages: 57 Authored By: Patrice Samuels - Sr. Manager, Market Research
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