- Smart Home Products and Services
- CE Devices and Mobility
- Residential Security
- Broadband and Entertainment Services
- Smart Energy Management
- Entertainment Content
- Wellness and Independent Living
- Global Connected Living
- Support Services
Core Research Areas
Related Research
Primary ResearchSubscribe TodayThe Parks Points newsletter features all aspects of our research, including smart home, IoT devices, entertainment and digital media, security, energy, health, and consumer data. Subscribe Now | Creating Holistic Consumer Technology Support ServicesDownload Table of Contents (PDF) The Bottom Line 1.0 Report Summary 1.1 Purpose and Scope of Report 1.2 Data Sources 2.0 Why Holistic Support 2.1 Service Providers 2.2 Retailers 2.3 Consumer Electronics OEMs 3.0 Consumer Support Interest and Needs 3.1 Installation and Configuration Services 3.2 Consultation and Training Services 3.3 Break Fixes and Troubleshooting 3.4 Preventative Services and Upgrades 3.5 Warranties 4.0 Service Options 4.1 Touch Points 4.2 Business Models 5.0 Forecast 6.0 Conclusions/Recommendations 7.0 Glossary 8.0 Index Coming Soon! Publish Date: 4Q 2012 Pages: 53 Authored By: Patrice Samuels - Sr. Manager, Market Research
© December 2012 Parks Associates Printed in the United States of America.
Disclaimer |