Parks Points

Monday, March 05, 2018

In-car connectivity transforming consumer automotive experiences

While only 2% of shared data plan holders currently share their mobile data with a connected vehicle, this figure is already expected to grow in the near future. The growth pattern is already emerging, as a higher percentage of cars less than three years old have a shared data plan. Changes with in-car connectivity are one of the many ways that automakers and their suppliers are rethinking traditional approaches to the automobile, which will transform the automotive experience for the ...read more

Tuesday, February 20, 2018

Addressing Smart Home Device Vulnerabilities

Key value propositions for consumers around the smart home are noted as more security, more safety, and easy management of home solutions for communication and controls in the home. Really, the promise of the connected home hinges on the security, safety, and simplicity of protecting this advanced technology from being exploited to harm households.

In 2017, the connected home market has experienced an expansion of the kinds of attacks that have been increasing in recent ...read more

Thursday, February 08, 2018

Sleep Tech Solutions a Key Theme at CES 2018

If you spent any time in the Sands Convention Center—part of CES 2018’s Tech West exhibition—you couldn’t miss the explosion of companies offering sleep solutions this year. From startups to established companies like Philips and Nokia, everyone wants to capture a piece of this market. Form factors on display include smart mattresses, sensor strips that slip underneath sheets, smart pillows, smart sensors that clip on pillows, smart sensors that clip on clothes, bed-side ...read more

Tuesday, February 06, 2018

IoT and 5G: New Revenues, Use Cases, Value-added Services

The 5G standards target billions of new devices that will connect to operators' networks over the next decade and beyond. Each device type serves a use case that can be high-volume with low throughput requirements, or low-volume but high-value from a customer's point of view. The list of use cases keeps growing as new types of devices are added to the network, and as existing devices find new use cases with embedded mobile connectivity.

For instance, a GoPro-type of wearable camera helps ...read more

Monday, February 05, 2018

Bundling Home Energy Services is Basis for Competitive Differentiation

A significant concern for retail energy providers is revenue diversification. For long-term growth, energy providers realize that they need to move beyond selling a commodity product experiencing eroding margins. Regulated utilities, through non-regulated sister companies, also seek to diversify revenue through new services.

In order to achieve revenue diversification, energy providers are examining a variety of home services to complement energy services to the home. Established ...read more

Monday, January 15, 2018

Consumer Attitudes on Smart Home Products and Insurance Use Cases

Consumer attitudes toward adoption of smart home devices provide critical guidance for insurers and their ecosystem partners in crafting their IoT strategies. Both consumers and insurers show growing recognition that smart home technology can help protect the home and reduce loss and associated costs. With smart home purchase intentions increasing, insurers have a significant opportunity to acquire and retain customers by offering new and innovative ways to mitigate risk and protect their ...read more

Wednesday, January 10, 2018

Smart Home Solutions Make Independent Living More Comfortable and Safe

The U.S. population is greying, due in large part to the aging of the sizable Baby Boomer generation.

When looking at home living needs across all ages, it’s not surprising to see that wealth and health management are the most highly rated needs. Without health and money, life is a lot more difficult, if not impossible. Having health and money makes it easier for people to live with ease and convenience at home. For decades, personal finance experts and financial services companies ...read more

Monday, January 08, 2018

Smart Home Opportunities for Security Dealers

Smart home devices such as IP cameras and video doorbells are at security’s doorstep; for some dealers, they are already firmly within their wheelhouse. Many of these devices still have low consumer familiarity when compared to broadly diffused products such as smartphones and smart TVs.

However, familiarity has at least tripled since the introduction of smart home devices through the residential security industry — real progress. New market entrants and improved iterations of ...read more

Monday, December 11, 2017

Traditional Technical Support Services Must Improve Value to Consumers

Higher likelihood to purchase support subscriptions is an indicator that consumers are placing higher value on comprehensive technical support services.

An increasing number of complex connected devices in the home is driving tech support providers to enter new territory. As more households adopt smart home and other emerging connected devices, providers need insight into the challenges consumers experience with their devices, which devices present the most impactful or most frequent ...read more

Wednesday, December 06, 2017

Recent hacks exacerbate consumer anxiety around data security issues

This story originally appeared in Dealerscope.

The growing number of connected devices in consumers’ lives can be immensely rich in information, creating personalized experiences and generating a lot of data. These devices also provide targets for hackers creating a real need for the industry to address. The recent Equifax hack of potentially 145.5 million accounts in its credit database, though not device related, only serves to exacerbate consumer anxiety around data security

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