Internet providers and black-box makers have all the faculties to create a better support scheme, but there really is a serious disconnect.

Comcast broadband doesn’t communicate with Xfinity Home. Ditto for Time Warner Cable, AT&T and the rest of them. Sigma Designs, which owns Z-Wave, doesn’t include the home automation technology in the 55 million settop boxes it has deployed. And so on and so forth ….

I found progress last year at a Parks Associates conference, where I met the folks at SmartRG, which provides broadband gateways and support for second- and third-tier regional broadband providers.

The company showed its modems connected to a Vera home automation hub from MiOS.

From the article "Bring Back the Smart Residential Gateway for Home Automation Success" by Julie Jacobson.

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