Blog articles from 05/2012

EchoStar Corporation and Troppus Software announced John Fisher, CTO & CSA, Troppus Software ; VP Product & Technology, EchoStar Corporation , is participating as a speaker at CONNECTIONS™ at TIA, June 5-7, at the Gaylord Texan. Mr. Fisher will participate in the session “The Evolution of Customer Care: Technical Support and Beyond" on Tuesday, June 5, 11:15 A.M. The whole-audience session, moderated by Kurt Scherf, VP, Principal Analyst, Parks Associates, examines...

Written by Brett L. Sappington, Director of Research As household data volumes increase, many operators in the US are grappling with the addition of data caps to their broadband services. Time Warner cable and other operators have felt the wrath of subscribers over these caps, and many are hesitant to implement hard caps, charging consumers for overages. Comcast is experimenting with a new structure , eliminating their 250 GB per month cap and replacing it with a new tiered...

Written by Patrice Samuels, Research Analyst While some in the industry are speculating on the future decline of the television as the leading video consumption platform, Parks Associates’ data suggests that the TV will remain dominant for some time. Several studies, including our own, have shown significant increases in video consumption on tablets over the past year. In fact, video viewing on all connected platforms is increasing. Consumers are now watching more video due to...

22% of U.S. broadband households currently would refuse to buy a "cloud copy" of digital media, while almost 30% would require a physical copy in addition to a cloud copy. Parks Associates and industry leaders will explore business models, profit strategies, and consumer interest for cloud services, storage, and computing at CONNECTIONS™ at TIA 2012, June 5-7, in Dallas, Texas. Cloud sessions feature executives from Catch Media, CSG Media, F-Secure, IBM, MediaNaviCo,...

As part of the Digital Health research service, Parks Associates issued a Market Focus report on health-related, consumer electronics devices, “Multiple Medication Management & Smart Pill Boxes”. The study surveyed over 3,000 people that take multiple medications and gauged their interest in consumer electronics devices that could help them manage their medicines. One of the findings is that, young people are actually more open to using these devices than the elderly. One...

The record-breaking box office success of “The Avengers,” in large part due to higher-priced 3D tickets, will increase consumer demand for access to 3D movies at home, according to analysts. New research from the international firm shows U.S. 3D TV owners are satisfied with their TVs. A majority of them use their 3D TVs on a monthly basis, and 65% want access to more 3D movies. The study 3D TVs: Adoption, Use, and Purchase Intentions includes a survey of over 600 3D TV owners and...

Global carrier revenue from SMS air force is decling , and the cause of the slide is a theme of much debate. Movable messaging air force such as WhatsApp, BlackBerry Messenger and Apple’s iMessage are widely believed to have had a tremendous impact on wireless service providers’ messaging revenues, but another company has now been identified as potentially sharing the responsibility for carriers’ dwindling SMS sales. Another method of communication is through Facebook. If a...

Written by Pietro Macchiarella Last week I attended Mobile Gaming USA in San Francisco. The conference was packed with excellent speakers from some of the most active companies in the mobile gaming space. Common topics revolved around free-to-play and the importance of analytics. I also enjoed the keynote presented by Jason Loia, COO of Digital Chocolate, on the importance of cross-platform gaming. According to Digital Chocolate's data, gamers' loyalty increases by 3X when...