- Smart Home Products and Services
- CE Devices and Mobility
- Residential Security
- Broadband and Entertainment Services
- Smart Energy Management
- Entertainment Content
- Wellness and Independent Living
- Global Connected Living
- Support Services
Core Research Areas
Related Research
Primary ResearchSubscribe TodayThe Parks Points newsletter features all aspects of our research, including smart home, IoT devices, entertainment and digital media, security, energy, health, and consumer data. Subscribe Now | Consumer Technical Support Services: OverviewDownload Table of Contents (PDF) 1.0 Report Summary 1.1 Purpose and Scope of Report 1.2 Data Sources 1.3 Companies Briefed 2.0 Overview of the Technical Support Opportunity 2.1 Consumer Attitudes about Technology 2.2 Problems with Home Technology 2.3 Interest in Technical Support Services 3.0 Major Players, Services, and Pricing 3.1 Television/Home Theater Set-up 3.2 Computer Set-up 3.3 Computer Troubleshooting 3.4 Remote Tech Support Vendors 3.5 Home Network Set-up/Troubleshooting 3.6 Premium Tech Support Offerings from Broadband Providers 3.6.1 Notable U.S. Broadband Premium Tech Support Services 3.6.2 Notable Canadian Broadband Premium Tech Support Services 3.6.3 Notable European Broadband Premium Tech Support Services 4.0 Forecasts 4.1 New Computer and Home Networking Set-up 4.2 In-store and On-site Home Computer/Networking Troubleshooting 4.3 Remote Home Computer and Home Network Troubleshooting 4.4 Support Subscriptions 5.0 Implications and Recommendations 5.1 For Retailers and Home Technology Support Companies 5.2 For Service Providers 5.3 For Digital Home Product Vendors 5.4 What to Watch: Holistic Support Services
Home Computer, Broadband, and Home Network Growth Publish Date: 2Q 2011 Pages: 62 Authored By: -
© May 2011 Parks Associates All rights reserved. No part of this book may be reproduced, in any form or by any means, without permission in writing from the publisher. Printed in the United States of America.
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