Digital Home Support ServicesThursday, June 24, 2010Parks Associates forecasts revenues from network-attached storage to exceed $4.4 billion in 2014 Storage market growing as consumers acquire more digital movies, music, and photos DVRs and video downloads will push the storage needs of U.S. broadband households to almost one terabyte by 2014, creating a parallel rise in the market for file backup and storage solutions, according to international research firm Parks Associates. The firm’s new report Consumer Storage Opportunities finds almost 50% of households are performing regular backups, including external storag ...read more Thursday, January 28, 2010Branding and delivery of home technical support services to vary in Europe Parks Associates’ latest study Customer Support in the Digital Home: Europe finds European households vary significantly in their preferences for PC tech support, indicating the market for support providers could be much more diverse and competitive in Europe than in the U.S. This new study from the international research firm reports mixed results from broadband households in the U.K., France, an ...read more
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