Mobility and Apps

New consumer research highlights consumer demand for connected health and fitness solutions

New Parks Associates research finds 49% of iPhone-owning heads of US broadband households also own at least one connected health product, compared to 34% of owners of Android smartphones. Connected Health, Wearables, and Fitness reports that the most commonly adopted connected health product types are wearables such as smart watches, fitness trackers, or GPS sports watches; however, m ...read more

Market Snapshot addresses current transformation of home telephony and future implications beyond crisis conditions

New research from Parks Associates’ Market Snapshot: Voice as a Lifeline and the Transformation of Home Telephony reveals a surge in home telephony during the COVID-19 outbreak. The Market Snapshot, developed in partnership with the DECT Forum, finds that as of May 2020, 30% of US broadband households reported one remote worker and 22% reported another adult wa ...read more

New mobile research snapshot examines coming shift to 5G network infrastructure

Parks Associates today released Market Snapshot: Smartphones and Mobile Services, which shows nearly 50% of smartphone owners in U.S. broadband households stream video on their phone, creating more demand for high-speed mobile connections as the mobile service industry is preparing to shift to 5G network infrastructure.

“Video streaming is increasingly common among mobile consumers,” said Kr ...read more

Voice control emerging as next key value-add for auto industry and connected cars

New connected car research from Parks Associates finds 57% of U.S. broadband households are interested in voice control features for their car, with interest highest among consumers who already own smart speakers or use voice recognition on their smartphones. Connected Car Features and Interest notes that interest in voice control is particularly high among consumers planning to buy a car soon. ...read more

Research firm finds the highest net promoter scores (NPS) are among prepaid services and low ARPU subscribers

New research from Parks Associates finds only 14% of U.S. mobile subscribers switched providers as the most recent change to their mobile service plan. Mobile Service Churn: Managing Consumer Expectations reports that, despite intense efforts by Sprint, T-Mobile, Verizon, and AT&T to lure new subscribers, only 39% of mobile subscribers have made a plan change in the ...read more

Apple owns 47% brand share among existing smartphone units

Parks Associates announced new research today in smartphone ownership showing that Apple and Samsung have widened their brand share lead over LG and Motorola among the installed base of smartphones in the U.S. The international firm shows that LG has fallen to just 9% of consumer-reported brand share, behind Apple (47%) and Samsung (29%).

“Samsung’s market share has held at approximately 30% of the installed smar ...read more

New research from IoT firm shows smart watch adoption increases to 14%, while tablet adoption peaks

Parks Associates announced new IoT research today showing a continued increase in adoption of smart watches, with adoption reaching 14% in Q2 2017. The firm’s research also shows that smartphone adoption has remained stable since 2016, while tablet adoption may have peaked after reaching a high of 72% in Q1 2016.

“Although smart watches have not become mainstream yet, purc ...read more

Industry webcast featuring Parks Associates, Cirrent, and Comcast examines role of Wi-Fi in the IoT

Parks Associates research finds U.S. smartphone users reported a 40% increase in monthly Wi-Fi data consumption in 2016, with Wi-Fi usage increasing faster than mobile data usage. Over two-thirds use more than 3GB per month, and mobility combined with increasing numbers of connected smart home devices will put added pressure on the wireless home network to maintain quality of ...read more